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Report: #1199942

Complaint Review: Michael's Craft Store - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Fed UP Canuck2 — Somewhere Saskatchewan
  • Author Confirmed What's this?
  • Why?
  • Michael's Craft Store Nationwide USA

Michael's Craft Store Fraudulent Advertising (in store) Taking Advantage of Rushed/Stressed Holiday Shoppers Nationwide

*Consumer Comment: Wow....

*Author of original report: Ok! So now is full explanation...as I cannot draw it out for you!

*Consumer Comment: ????

*Consumer Comment: Question..

Show customers why they should trust your business over your competitors...

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Micheal's craft store deliberately puts out in-store FRAUDULENT Signs in the Jewellery making aisles, especially around X-MAS holidays (to new years) to take advantage of the rushed/stressed/over-tired customers so that they don't bother to complain or return these items in long line ups, thus Micheal's corporation takes advantage of these manipulative illegal marketing tactics!!!

Even though I was FULLY AWARE of their deceptive signs because of my past and costly experience before, I still got CONNED AGAIN, over what should be simple/clear sales signs and how they are displayed.  I had spent at least 2 hours and over $500.00 dollars and was shocked to find out this happened again but in different ways!   So later that night, I was so stressed out that I went back to the store and returned a number items, which really I should have returned all of it, but I made commitments to family members long ago for their late x-mas presents.  So no more CONsumer X-mas's...Screw that!!!

While in the store again, I showed my guy and two other women shoppers the signs in the jewellery/bead aisles and objectively asked them how they do read this signs and they saw it the exact same way as I did!   It was obviously not a subjective matter, but an illegal CON-JOB matter!

Over the weekend I showed the examples to three more people and they totally agreed too, which is now 7 out 7 people which we can't be all wrong...right?  Of course the manager in the store tried to explain to otherwise, but I PROVED her wrong and I was more INSULTED, that she has to follow the corporate con jobs rather than just be honest with me.  All one has to do is look up on many other sites about tons of employee complaints at Micheal craft stores, and I do feel for the staff that have to put up with alot of Micheal's economic slave labour bullshit too.  (check out their custom ripped off framing complaints too..lol its obvious!)

Btw...DON'T Ever believe any corporate customer service when they tell you..."Oh, we take your calls very seriously and we'll have our marketing manager call you back" Friggin" LIE!!!! Twice I have contacted their head office (in the states) only to have them make you explain everything all over again, and make you wait for days for no manager that was suppose to call you back!  No these coward scumbags may only listen to their monitored calls for possible lawsuit/liability issues but that's all!  Its doesn't matter ladies,  if you were big spenders at Michaels like I was for years, there is NO loyality any more!  Those days are over!!!

Still to this day...I am so upset at these deliberate illegal tactics that I think I will just have to return all the rest of the of my purchases, but there goes another $50.00 in gas as its very long distance (here in Saskatchewan) back to the closest store and waste more of my time as well. 

After I deal with this terrible experience, I will NEVER shop again there, but I sure will inform as many people as possible for the REST of my life...about these con-job corporations....they just get slyer all the time, and people really need to be more aware! 

So..STICK THAT MICHEAL'S CRAPSTORE FOR YOUR SO CALLED MARKETING--2--SCREW--U DEPARTMENT!!!! YOU ARE ALL SELLOUTS AND YOU KNOW IT !!!!

 

                                                         (and thank you RipoffReport!  Bless you!  ;-) 

This report was posted on Ripoff Report on 01/07/2015 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/michaels-craft-store/nationwide/michaels-craft-store-fraudulent-advertising-in-store-taking-advantage-of-rushedstres-1199942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner

#4 Consumer Comment

Wow....

AUTHOR: Robert - ()

POSTED: Thursday, January 08, 2015

Well I do see why you didn't post the "full" explanation in your original rant, and I do think I get it(amazingly).

But let me point out a few things.

First if Jewelry Making is really that much of a stressor in your life as it appears to be from your posts, perhaps you should find a different hobby. 

Now, do you remember the old saying "A Picture is worth 1000 words".  Well your original rant and update would require an entire photo album.  But had you just posted a couple of pictures and a SHORT description of the "RipOff" perhaps you would not come off looking like a total NUT who only likes to B****h.

Onto your descriptions of the signage.  In your descriptions it looks like there MAY be some confusion.  I say MAY because YOU are posting your descriptions with your own slant.  But I can see with just a change of a few key words it would then become as case of you just taking some really "out there" assumptions in what you THINK they should say.

Your story also continues to loose credibility because based on what you posted there is NO way you should have even gotten out of the store before you realized something was up.   Because by your own posting you spent over $500, yet everything you apparently were trying to buy was a huge percentage off. 

I could see if after the sale you would have spent $450 but were charged $500 as for $50 you may "think" you bought more.  But in your case with everything 50-70% off being told your total is $500, you should have expected it in the $200-$300 range.  That is unless you really thought you spent around $1000.  So this is something just about everyone would notice.  Well that is again unless you are so "stressed" you can't think straight.  But then again if you are this stressed, perhaps your recollection of the signage is a bit off as well.

The other really interesting statement is when you talked about their "action aisle".  That sounds like Employee speak and not something someone who has to spend $50 in gas to just go there would even know.  In fact I bet I could go into a Michaels and ask 7 people where the "action aisle" is and 7 of them would probably look at me like I was talking a foreign language.  Which in conjunction with your original post makes me wonder if in fact you may be an Ex-Employee.

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#3 Author of original report

Ok! So now is full explanation...as I cannot draw it out for you!

AUTHOR: Fed UP Canuck2 - ()

POSTED: Thursday, January 08, 2015
(note: after you read all of this ....you will see why I didn't post all this the first time as I further explain WHY below)

 

When you go to one of the aisles that has NOTHING but Bead Gallery beads collections in strands all across the aisle (that’s all!)  you would assume that the only big enough sign which is posted directly in front of the bead gallery selection on there,  which is divided into two sections by a bold horizontal line through the centre is two separate sales.   The top one says says in VERY LARGE TYPE 60% off the original price.   Above it in smaller letters...says  (Tuesday and Wednesday only).    That’s all....should be that simple to concur that everything is 60% off the original price of all Bead Gallery’s bead selections on that very wall just for those two days which I happened to be there on the Tues.   

 

Then below the other half of this large enough sign which is below the horizontal line (as I already mentioned)  and in the centre  position  and in smaller letters   “green labels  $3.99  from  $9.99.  That’s all.     Fair enough,  this separate sale applies to the sale as long as the store wants to keep it up unlike the other sale with its limited date posted above.    Just to let you know,  any person who does a lot of jewellery making with  various design layouts including multi-layers etc, weaves included etc.,  knows it takes a lot of time when you try to do this for a number of people and going through the other aisles and stands etc.  too just to find the all different fixings/ materials/ and expect different sizing's, different metals etc. for these bead selections as well, and it does get costly quickly.  So one has to take that extra time to make sure you don’t have to return again to the store, to redo it all over again!  Or have to keep all the problematic items because now you just taken off the tags in order to work with these materials.

 

At any rate,   here is the kicker:   That the second sale that is listed below (again I say under the horizontal line that  obviously marks the division of the two sales and you can clearly see it from a distance) is actually the same sale as above!!!    What!!!  Why couldn’t the d**n store just say green labels are 60% of the original price which is the $3.99 from $9.99 which applies only Tuesday and Wednesday.   Doesn’t matter what order I say it,  all that basic info should have been put together as one sale, not to mislead people thinking there is two separate sales to just waste all their time and money!!!!   Is that simple enough  to understand?

 

Ok here is the next b******* move Michael’s  try to pull...........in the other jewellery making aisle there is various other bead selections and all the different jewellery fixings/finishing's etc, stringing materials etc. from various companies but its all relates to jewellery making.  Right directly above all these products is not one or two  but SEVEN large enough signs all across this same side of  aisle directly  over all these materials saying I believe either 50% or 70% (sorry I can’t remember the exact percentage but it was high) off the jewellery props.  So people think its straight forward that it applies to all the products that supports your jewellery making except for one company below that displays their little selection under a different percentage which is understandable.    

 

Again I asked my guy and two other ladies when I returned to the store,  how do they read this and again they read it the exact same way as I interpreted that all these materials on this whole wall are on sale for your various jewellery making products.    Well guess what, that only applies to the jewellery displays that are ON TOP of the aisle that you don’t even notice when you are busy trying to pull together all your projects.    Knowing now how many people can be mislead, especially in a hurry,  why couldn’t the staff just mark arrows pointing upward to save a lot of headaches or just reword in brackets (displays) because props can be understood in different ways especially how the signs were directly displayed just directly over all different jewellery products.   In fact, if that sale was so important to Michael's,  with their seven same signs, why didn’t they just displayed them on the action aisle or separate stands so people can clearly see them and to avoid confusion? 

 

This should be clear now these were no mistake issues.    Now, I won’t bother going into how they did this in my past experiences, but I knew if I fully explained this page as well  in my first posting....the whole explanation of every detail and the impact of the consequences that I endured  would be way too long to read and people would just lose their attention and move instead of reading the rest of the complaint. 

   

And if I made it too short and simple, it wouldn’t reveal the impact enough and people  would think so what?  Until these similar incidents hits people with ALL their OWN life stressors/obstacles and violations from this broken corporate system, etc... then it can become the very last straw .. no matter what your issues and life experiences have been!!!!   

 

I hope this helps inform the good folks on here and I welcome any comments!  (reasonable of course, and not like the real childish attack as I see below) 

 

Thank you for taking the time to read this, and please help inform/educate others too no matter which complaints you read on here Rip off Report that interests you so we can all become a greater force against all the wrong doings and illegal matters on all levels that is encroaching on us further day by day in every way in these crazy times!    Even just introducing more folks to this excellent site so they can do their own research will greatly help!                                                    

                                                                          Good day!   ;-)

 

 
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#2 Consumer Comment

????

AUTHOR: Stacey - ()

POSTED: Thursday, January 08, 2015

 What the hell is your report about??? I have not a clue because you b**** and b**** about signs and manipulating tactics but over not one ounce of evidence!! Please provide real PROOF of this or shut up. I, for one, are sick of hearing about people like you who spend hundreds upon hundreds of dollars in a store when I (with TWO degrees) can't find a job!!

Grow up and get real - there are people like me who are struggling and you are b******* about spending more money than I can even get working at a crap job.

"Even though I was FULLY AWARE of their deceptive signs because of my past and costly experience before, I still got CONNED AGAIN, over what should be simple/clear sales signs and how they are displayed."

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#1 Consumer Comment

Question..

AUTHOR: Robert - ()

POSTED: Wednesday, January 07, 2015

Through this entire "rant" there is one very obvious thing missing.....

What did these signs say that has you in such a rage?

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