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Report: #1061055

Complaint Review: Mickey Covertier - Washington DC Dist of Columbia

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  • Reported By: Laser Tech — North Carolina
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  • Mickey Covertier 125 Conneticut Ave. #200 Washington DC, Dist of Columbia USA

Mickey Covertier Unqualified and Rade Laser Repair Technician Washington DC Washington DC

*REBUTTAL Individual responds: Pure Lies

Show customers why they should trust your business over your competitors...

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We had almost the same expereince with this guy. He came in to repair our Cutera laser also, and played like he was the big shot of lasers. The mistake we made was beleiving him. So he worked on our Cutera for a while, and could not finish it. He took our hand piece with him, which we didnt hear from him for a while. Finally he told us he could repair the hand piece for 4500.00, which is insane. So we declined.

We since FINALLY got the hand piece back after wrangling back and forth to get it (this was a chore in and of itself). Of course he was super mean once we didnt want to work with him, and realized he had no clue what he was doing, and no ethics. We finally got it back, and the hand piece really only needed to be serviced (not "rebuilt" as he said). We had it fixed for 500.00, and the machine was really what needed to just be calibrated. The new tech hooked up his computer, showed us what he was doing, and had the laser up in about 1.5 hours. 

This Covertier character is just that, a character. Unprofesional, unqulified, unethical, and just not a nice person. I would highly recoment finding someone who knows what they are doing. this guy surely does not. 

 

This report was posted on Ripoff Report on 06/21/2013 12:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mickey-covertier/washington-dc-dist-of-columbia-20036/mickey-covertier-unqualified-and-rade-laser-repair-technician-washington-dc-washington-d-1061055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds

Pure Lies

AUTHOR: Mickey - ()

POSTED: Friday, August 22, 2014

The report is a complete lie. I don't charge $4,500 to repair hand pieces, and anybody who's ever called my company knows this. I have a third party repairing my hand pieces, and this third party has had 100% reliability. Furthermore... North Carolina??? I've had ONE customer in North Carolina, and I never took their hand piece. I'm pretty sure that customer would also give me a positive review for the work I performed on their laser.

There are some dirty individuals out there who are willing to lie about others to try and further their agenda. They are scammers, and I have outed them repeatedly. It is easy for anyone to come on this site and file an anonymous report, but no company who has truly been wronged by me would think to jump to this first without trying to resolve the issue with me first. I don't paint myself as an expert. I don't pretend to be anything I'm not. If you hear about me- it is the feedback you get from others that paints the picture. This is an attempt at tainting that picture... but of course, anonymously as only cowards on the internet would do ;)

They also charge you to have the report investigated, and removed if false.

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