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Report: #541243

Complaint Review: Microsoft Software Updates - Internet

  • Submitted:
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  • Reported By: MV — Costa Mesa California United States of America
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  • Microsoft Software Updates Internet United States of America

Microsoft Software Updates Windows 7 upgrade options for retail purchased Windows Vista product Internet

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Hi, 

Microsoft offered free upgrade to windows 7 for anybody who purchased retail product of windows vista. 
I have fully legitimate Windows Vista (bought it at Fry's) product. 

I went to their site: 
http://www.microsoft.com/windows/buy/offers/upgrade-option.aspx

Filled their form, and they charged me $10.86 for shipping and handling. I saved the receipt as pdf file. After waiting for almost two months, I called several places, they transfer me from one to another phone. Then (800-360-7561) they told me I can not get it. Some info is missing.  I had hard time to get any info.  They told me click on the link from receipt. That link works only on Internet Explorer. Finally I get message that they cannot process my order.  

They charged me for shipping and offering free upgrade.....It's simple fraud, and stealing, to not mention false advertising and misleading. 
Unethical completly. 
Marijan V
(((Redacted)))

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This report was posted on Ripoff Report on 12/17/2009 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/microsoft-software-updates/internet/microsoft-software-updates-windows-7-upgrade-options-for-retail-purchased-windows-vista-p-541243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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