Complaint Review: Mid-Hudson Valley Federal Credit Union - Kingston New York
- Mid-Hudson Valley Federal Credit Union P.O. Box 1429 Kingston, New York U.S.A.
- Phone: 845-336-4444ext6000
- Web:
- Category: Loans
Mid-Hudson Valley Federal Credit Union Bogus Banking Practices, Creating car loan default by refusing loan payments,Sending late notices adding late charges but continues to refuse my payment. I have made several attempts. Kingston New York
*Consumer Comment: Auto loan problem
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I had my first car loan with credit union in 1998, I payed car off. I never did any other banking with credit union until 3 years ago when I got another car loan with them. When you get car loans with credit union they automatically open a saving account, that account has been opened since 1998 but I never used them for banking.
In Jan, 06 I opened a checking account with them but I did not like their attitudes or the way they put fees on for everything so once all my checks cleared I stopped making deposits and began paying with money orders I had always paid before with cash. Everytime I walked in to pay my loan they refused and finally took it after several trys.Late fees were added on and they closed my account. In May 07, they refused to take my payment, Again in June 07, they refuse.
The July 07, payment is coming due and I will be considered 3 months late. I have sent copies of my money orders and their late notices by certified mail to the credit union with repeated requests to accept my payments or my release of lien.
I have made phone calls but they do not respond. I have never defaulted on my loan and have never been more than 15 days late and that was when I hurt myself at work and was waiting for my comp check. All my bills were paid even though I was living with workmans comp.
They are destroying my credit record, while I realize it is not the greatest I have been able to stay current with my bills.
I have copies of all correspondence to them and have my money orders for payments. I will not allow them to take my truck I only have16 payments left.
I want the credit union to accept my payments and do not want to do any further business with them. They are creating default and late fees to incur.
Rankin
saugerties, New York
U.S.A.
This report was posted on Ripoff Report on 07/15/2007 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mid-hudson-valley-federal-credit-union/kingston-new-york-12402/mid-hudson-valley-federal-credit-union-bogus-banking-practices-creating-car-loan-default-260995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Auto loan problem
AUTHOR: rdr - (United States of America)
SUBMITTED: Monday, February 25, 2013
I have had a similar situation. I have two car loans with them contacted them about not recieving my payment book on my new car loan. They told me they would send it to me and that they had the worng information? So, I never recieved my book so I call again where I am told the loan office is closed and no one can help you call back on Monday. I call back get a snotty person who talks to me as if I am lesser person than they are(So now they say I owe a late payment). And asks me at the end of the conversation if there is anything else they could help me with.
As I begining to speak they say " thank you for calling Mid Hudson Valley Federal Credit Union" and Hang up. I am not asking for anything other than to send my payment book so I can pay the loan. Any time I have called they I get people with horrible additudes. Another thing I could not speak directly with the loan department you speak with the member service center and get put on hold while they talk to the loan department. I get more personal service from Chase and Bank of America than with a small local bank. I will not do anything with them again based on additude alone.


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