Complaint Review: Middlebrook Exxon, Germantown, MD - Germantown MD
- Middlebrook Exxon, Germantown, MD 12918 MIDDLEBROOK RD Germantown, MD United States
- Phone: (301) 540-2200
- Web:
- Category: Auto Repair Service
Middlebrook Exxon, Germantown, MD It was a horrible experience like to be robbed. On May 16 2018, My Mazda MPV AC did not work, I called the manager David, he told me it was $148 for AC service. When I dropped the car, I also told him my front passenger side front Tire got slow leakage. AC inspection Germantown MD
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Middlebrook Exxon, Germantown, MD It was a horrible experience like to be robbed. On May 16 2018, My Mazda MPV AC did not work, I called the manager David, he told me it was $148 for AC service. When I dropped the car, I also told him my front passenger side front Tire got slow leakage. He did not give me a written estimation, told me it will take 90 minutes. Then he called me to inform my AC compressor did not work, a new compressor is $600 ( from I got one from a dealer for $172), and the car water pumps leaks, need be replaced immediately.
I was shocked by his price, and told him I will not repair. Then when I went back, he insisted to charge me full $148 for the AC service he did not perform. I asked what he did, he told me he charged 2 Lb r134a freon. But, if the compressor did not work, freon can't be charged into the system! David even told me he plugged my leaked tire. End up I saw a nail is still there, I had to go to another shop to fix the tire. I was forced to pay $148 for just a diagnosis, NO AC service performed.
Of cource my water did not leak. I drove another 40 miles, the NO water leakage, the coolant tank is still perfectly full. NO written estimation, big fat lie , and forced me to pay for the service he did not do. NEVER go back again. ... your description ... Germantown MD
This report was posted on Ripoff Report on 05/22/2018 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/middlebrook-exxon-germantown-md/germantown-md-20876/middlebrook-exxon-germantown-md-it-was-a-horrible-experience-like-to-be-robbed-on-may-1-1444119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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