MidPhase Services, Inc. Experienced a week of downtime, and lost my data Chicago Illinois

I keep several websites on midphase.com servers. One day the server were all of my websites are hosted crashed. One of the websites is actually a furniture store. Imagine that the store sells over $3,000/day worth of furniture.
For the entire downtime period of time I was unable to access any e-mails, and so were my customers, unable to get in touch with me .

Of course there were times , about 100000 times a year when I was unable to use my e-mail, and they advertise 99.99% uptime :)

I finally filled a complain with BetterBusinessBureau, and the Midphase company agreed to refund me any financial loses .

Of course I called Midphase to ask for a credit of $100 :). Guess what they gave me? A credit of $7.95 :).

Of course i'm trowing a law suite against them.

C.dusa
Chicago, Illinois
U.S.A.