Midwest Car Search Absolutely no integrity at all. In general, Midwest Car Search is a huge rip-off filled with dishonest employees. Fridley Minnesota

Christine, the author of the original complaint, attempted to purchase a used motor vehicle from our dealership. She applied for financing and was approved with several conditions. One of the conditions for completing the approval, required proof of income in the form of a current paystub from her employer Above and Beyond Nannies, Inc. She informed us she had just started her job with the new company 1 week prior and would be getting a paystub in 2 weeks. Approximately 2 weeks had passed and the documents we had informed her she needed were not delivered to us.

We contacted Christine on 08/23/08 and she informed us she would be in on 08/25/08 at 6:00 P.M. with the documents. On 08/25/08 at 6:30 P.M. we attempted to contact Christine and we were informed by her employer she had gone home for the day. On 08/28/08 we again, attempted to contact Christine and she informed us she would fax the document by 08/29/08. On 08/29/08 we again attempted to contact Ms. Farrell and were not successful, we left a voicemail for her to contact us. On 08/30/08 in an attempt to try to contact Christine we started calling references Christine had provided us with. Please keep in mind Christine had been driving the vehicle for 3 weeks at this point. On 08/30/08 at approximately 1:00 P.M. we were able to contact her boyfriend who assured us he would get in touch with her.

On 09/01/08 we were contacted by Christine's employer Erin Hammill. Erin immediately threatened to contact her attorney if we continued to "harass" her employee by trying to contact Christine. We informed Erin of the repeated requests for the documentation Christine had said earlier she was waiting for. Erin seemed more understanding at that point and requested 24 hours to provide us with a paystub for her employee. We agreed to this request. Within the 24 hour period we received a fax from Above & Beyond Nannies with the requested paystub which we then forwarded to the lender.

Within 3 hours we were contacted by the lender informing us that the paystub that had been provided to us by Above and Beyond Nannies, was a fraudulent document. We questioned the lender and we were provided with proof of the fraud from Above & Beyond Nannies Inc. The lender informed us that they were refusing to advance any funds to us for this customer. We tried contacting Ms. Farrell to inform her of this and received no phone calls back.

On the evening of 09/03/08 we had a tow truck and driver pick up the vehicle at Christine's home. Christine took delivery of a vehicle on 08/11/08, 24 days later we finally had resolution to this transaction.

I am disappointed Christine would bring up a previous employee's disability. The fact she attended AA meetings has no significance and I am confused as to why it would have even be brought up at all.

Midwest Car Search has been in business as an automotive dealer in the state of Minnesota for 5 years. During that period we have had the pleasure of working with 2,428 customers that have purchased vehicles from us many states away.

Our business was built on trying to do the right thing first, every time.

We appreciate the opportunity to respond on this forum regarding the complaint. I would like to personally invite any potential customer to call me direct at 763-780-5500 to discuss this matter.

Sincerely,
Scott Spiczka
Owner
Midwest Car Search