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Report: #630197

Complaint Review: Milehigh Towing and Recovery, owned byMichael Nowlin - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: dp — Denver Colorado United States of America
  • Author Not Confirmed What's this?
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  • Milehigh Towing and Recovery, owned byMichael Nowlin 4300 Elati St. Denver, Colorado United States of America

Milehigh Towing and Recovery, owned byMichael Nowlin Not related to Mile High Towing Predatory Towing Denver, Colorado

*General Comment: sounds very familiar

*UPDATE Employee: Wrong Person

*Consumer Comment: Total Scam

*General Comment: Getting towed may stink but it can be avoided

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My first and only encounter with a towing company taught me the regulations and pricing set by the Public Utilities Commission (PUC) are extremely friendly to the towing industry. Citizens who are victimized by companies that take advantage of the favorable regulatory system have very little rights and virtually no method to remedy an abuse. Here is my story which concerns Milehigh Towing and Recovery. However, there are many complaints against another towing company called Lyons Towing & Recovery. In November 2008, the CALL7 Investigators reported that Lyons Towing accounted for 27 percent of all towing complaints filed with the PUC in the prior 12 months -- the most of any towing company in Colorado.


 

First of all please dont confuse MileHigh Towing and Recovery owned by Michael Nowlin with Mile High Towing. This review concerns MileHigh Towing and Recovery. If youre going to write a note, make sure you identify the right towing company.


 

I parked at a private lot at 765 Logan around 6PM with only three other cars. The lot is close to a popular Mexican Restaurant called Benny's. I went to Bennys to have dinner with my wife and inadvertently forgot to pay. After dinner we returned to the lot and found the car was gone. I searched the large parking lot for any sign and found a small sign on the wall by Milehigh Towing. I looked up at the adjacent lot and saw a tow truck. I went up and asked the driver if he had towed my wagon and he said yes. He told me I could get it back for $275 cash. There was no mention of the $66 after hours fee.


 

So the towing company sits lurking in the adjacent lot (State of Colorado property) watching to see if you paid for parking. If they dont see you walk over to the pay box, your car is towed as soon you leave it without any call or consent from the property owner of the lot.


 

Later in the evening, I recovered my car at MileHigh Towing and Recoverys impoundment lot at 4300 Elati and paid the money. The receipt shows that it took the tow truck driver 30 minutes to transport the car to 4300 Elati. Now it doesnt take a CPA like me to calculate the bill equates to $275 an hour, an amount which exceeds just about every occupation out there.


 

Here are my concerns:


 

After a little research, I found that the adjacent lot where the tow truck parks is located on State of Colorado property. MileHigh Towing and Recovery is not paying for use of that parking lot and is therefore using State property illegally to generate income.


 

I believe the tow driver lied to me when he told me he could not give me a ride to their location because of insurance liability issues. If this was the case, then he would leave all customers haplessly stranded on highways and other dangerous locations as he tows their broken down cars away.


 

The driver did not disclose the various fees associated with the towing charge, only that the fee is $275 cash. If he would have informed me that $275 includes an after hours pick-up fee of $66, I would have picked up the car the next day and saved $66. This is all part of their nefarious scheme.


 

The MileHigh signs at the parking lot are very small and appear insignificant. Their signs are designed to minimize the possibility of towing and to downplay the excessive and unreasonable expense of $275 to recover vehicles that have been towed.


 

If youre interested in putting a stop to these predatory practices, email me. I have some ideas to combat this company, but I will need help.


 

The property owner of 765 Logan is:


 

Ryan Dunn


899 Logan St # 202


Denver, CO80203-3154


303-832-8990


 

MileHigh Towing and Recovery is owned by Michael Nowlin


 

4300 Elati St
.


Denver, CO


Phone: 720-275-3634

This report was posted on Ripoff Report on 08/10/2010 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/milehigh-towing-and-recovery-owned-bymichael-nowlin/denver-colorado-/milehigh-towing-and-recovery-owned-bymichael-nowlin-not-related-to-mile-high-towing-pre-630197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 General Comment

sounds very familiar

AUTHOR: momof3 - (United States of America)

POSTED: Friday, August 12, 2011

I had a similiar experience with Milehigh towing and restoration. Am interested in your ideas for dealing with this predatory practice. It's been over a year; have you gotten any satisfaction?

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#3 UPDATE Employee

Wrong Person

AUTHOR: dunninc - (United States of America)

POSTED: Thursday, January 20, 2011

Ryan Dunn is not actually the contact for the parking lot. 765 Logan is actually rented to Governors Park Lofts, LLC / Benjamin Armas (aka Benny of Benny's Restaurant & Tequila Bar). If you have any concerns about the way you were treated, you may contact Benny directly at (303) 885-1863 or at the restaurant at (303) 894-0788 or bennysrestaurant@hotmail.com. You may also contact the company responsible for managing the parking lot:

Sloan & Associates, Inc.



455 Sherman Street,Suite 480



Denver, CO 80203



David Sloan (david@davidsloan.com)



(303) 777-6660



 

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#2 Consumer Comment

Total Scam

AUTHOR: kb - (United States of America)

POSTED: Friday, September 17, 2010

Myself and two other ladies were victims of this companies scam just last night.  I did pay to park in the lot at Logan & 7th, and another lady witnessed me putting money into the slot.  An hour and a half later when I came out from dinner, my car, and these two other ladies cars had been towed.  Mile High Towing demanded $300 cash only to get our cars back. 

I don't find it a coincidence that this company had a spy picking out people's car's to be towed.  Three well dressed ladies driving nice cars whom all happened to be towed is not a coincidence.  It was an easy way for this sleazy company to make $1000 cash in one evening.

We did call the police, and they deal with this company multiple times a week.  Do not trust this company, do not use this company and call the police and make sure you protect your safety when going to the "lot" they keep your car at.  It has no lights, and very vicious dogs guarding the premises. 

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#1 General Comment

Getting towed may stink but it can be avoided

AUTHOR: Unknown User - (United States of America)

POSTED: Thursday, August 12, 2010

Sorry to hear your vehicle was towed. It sounds like a few things could have been done to prevent this from happening. The lot you parked in seems to be near downtown Denver;nothing in downtown is free. I would have been more aware of my surroundings. The second thing I would have done is most clubs/resturaunts/bars downtown have their own private parking lot. I would have googled the particular establishment or called and asked of the had specific parking for their place. Most downtown parking lots have fairly large paid parking boxes that are not easily missed. Not sure why you choose not to pay but I'd rather be safe then sorry. Also last but not least, most companies downtown have security guards or parking enforcement. Dont assume its always the "bad people out to get you" maybe to just got caught yourself not following rules by parking where you shouldnt have or not paying for your parking.

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