MINEEDS.COM MiNeeds, Inc. WORST LEADS EVER, TERRIBLE CUSTOMER SERVICE, POSSIBLE FRAUD SEATTLE, Washington

I have a free account with Mineeds and I still consider myself scammed! I have a photography business and I get email notifications about leads. When I first started I noticed that all the leads were from a nearby ultra small town with a  population of 629. Literally every lead was from this small town and they came every 3 days. So, yeah, every 3 days there's exactly 1 lead and in the beginning they were all from that 1 town. I have never been able to pursue the leads because a paid account is required for that. It is just such a blatant scam, I would never give them any money. 

I've only been a member for the last 3 weeks and my membership is close to renewing. So far its been ok. I've spoke to 3/5 leads sent to me and 2 of the customers seem on board but I'm waiting on everything to be finalized. If these jobs pan out before my renewal date I am definitely going to stay on board.

1.   I've been using them for the last year, and have booked quite a few quality jobs from it! They made some upgrades to their system last Spring that drastically enhanced the quality of the site. You cannot bid for free, you must pay a monthly membership fee, and based on what package you select, you get so many bids per month. I get immediate text, phone and email notifications of new jobs, and it's easy to bid quickly from my phone. I've used Thumbtack and Service Magic, and I've NEVER gotten a response from all the quotes I sent. Just my two cents, but I think you should give it a try.

I am really sorry to hear that you were unhappy with your MiNeeds
experience.  I would be happy to work with you to resolve any problems
you have had.

If you have still not received your refund our Customer Support
department can help get that for you.

All of our leads are pre-qualified, but you are competing with 3 other
Service Providers depending on the type of Category you are listed
under, so it isn't possible for us to guarantee that you will be hired
by every lead (customer) we refer to you.  It is ultimatly up to the
customer the Service Provider is contacting to decide who they would
like to hire for the job.

MiNeeds has never sent out fake leads, all of the leads are real people
that have come to the MiNeeds website to post the job that they are
hiring for.

We have a very quick response time on Customer Support emails that are
sent in.  The MiNeeds Customer Support answers every call that comes
in during our business hours of Monday-Friday, 8am - 5pm PST, and any
voicemail that is left during our off hours is replied to the very

next business day.  Again, I apologize if we were not able to get a hold of you.  We take great pride in our customer service. 

Thank you,

MiNeeds Customer Support
1.800.771.8710
customersupport@mineeds.com