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Report: #1416297

Complaint Review: MinuteDownload.com - District of Columbia

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  • Reported By: Ben — Hazlet New Jersey United States
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  • MinuteDownload.com 3509 Connecticut Avenue NW District of Columbia United States

MinuteDownload.com DownloadInstant.com Software Empire Sold a bogus Microsoft Office 2016 for Business with a non-working License key District of Columbia

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I reponded to an ad about purchasing Microsoft Office 2016 for Business for their advertised price of $79.99 less $5.00 coupon code. I received emails from them stating that my software was ready for download, and provided me with a 25 digiti license key. I installed the software and when I atried to activate it with the license key, I received this message:

Sorry, this isn't a Microsoft Office 2016 product key. You may be

entering a product key from another version of Office.

According to their website, I could try and activate the product over the phone. After a lengthy phone call and entering the 25 digit license key, I was informed that the license key does not beloong to a Microsoft 2016 product.

I tied calling their support # 1-844-350-5295 and a recording informed me that the phone number was not set up for receiving calls. I tried emailing them at Support@MinuteDownload.com and my email was returned stating "The account or domain may not exist, they may be blacklisted, or missing theproper dns entries."

I then tried emailing them at admin@minutedownload.com and received the same message.

 

 

This report was posted on Ripoff Report on 12/11/2017 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/minutedownloadcom/district-of-columbia-20008/minutedownloadcom-downloadinstantcom-software-empire-sold-a-bogus-microsoft-office-201-1416297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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