Complaint Review: MinuteDownload.com - Internet
- MinuteDownload.com Internet USA
- Phone:
- Web: MinuteDownload.com
- Category: Computer Software
MinuteDownload.com MinuteDownload.com IS A SCAM; Completely hidden from Cheated Customers Internet
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I mistakenly ordered from this company, and they never delivered what they sold, giving me a Microsoft Office Product Key for a DIFFERENT Product...which could never be authenticated.
Once you have bought from them, they will:
a) Refuse phone calls; they have an answering machine that claims "agents are busy," but disconnects you instead of putting you in a queue.
b) all the Email addressed (admin@minutedownload.com, support@minutedownload.com, etc.) DO NOT FUNCTION. You email will be refused.
c) Their "On-line chat" will work ONCE. You have to provide your eMail and phone number, which they use to BLOCK you from Zendesk if you seek any remediation of a problem (e.g., they sent you the wrong product). They'll make promises, which they never fulfill.
You cannot find their address. Their website is hosted by SiteGround.com, which has a special feature: They will prevent "backtracing" to the original information. They confuse the issue by offering three tlocations when you try to find them based on their website IP address: Chicago (nope), Washington, D.C. (nope), and in the middle of a lake in Kansas. Clearly, this company DOES NOT WANT TO HEAR FROM YOU AFTER THEY HAVE YOUR MONEY.
Your only recourse is to report the fraud to you credit card issuer, and go through all the problems of getting a new credit card number assigned, and THEY will try to get the money back.
The only recourse is to hope your bank will notify Visa (or MasterCard) that MinuteDonload.com is engaged in fraud, and hope your card-ISSUER (not the bank) will cut off their ability to use those cards to charge anything to anybody.
I'm out $54.99. Don't waste your money, like I did.
This report was posted on Ripoff Report on 09/23/2017 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/minutedownloadcom/internet/minutedownloadcom-minutedownloadcom-is-a-scam-completely-hidden-from-cheated-customers-1401919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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