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Report: #1290535

Complaint Review: Miravie Skin & Eye Trial - Internet

  • Submitted:
  • Updated:
  • Reported By: Bw2 — Titusville Florida USA
  • Author Confirmed What's this?
  • Why?
  • Miravie Skin & Eye Trial Internet USA

Miravie Skin & Eye Trial Check your credit statements merchant phone number for each charge! Not disclosed Internet

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The trial offer was divided into two separate orders. They were also charged to my credit as two orders. This was unknown to me when I placed the order.

i sent a cancellation email on day 11, then followed with a call to 888-537-5319 to verify. The automated call asked if I wanted to do easy cancellation. YES! Towards the end of the call the automated message stated I would be charged a final $38.71 for the shipment that I ordered today at the discounted price of $38.71 then I would be cancelled ! NO This is unacceptable! I get a live person! 

the live person tells me I ordered again. I argued that I did not , she said I did , I tell her I don't know what's going on but she better cancel it cause I'm not paying it! She tells me she has to reopen the account and that I will have to call back on a particular date to avoid the $38.71 charge. Bullshit. Now I'm pissed.

While this is going on I find the $38.71 pending in my bank, and  I receive a cancellation email only for one order!

i tell the girl to get her supervisor , I want this cancelled now!

The b**** put me on hold and did not return. 

I called the bank. Because I sent out a cancellation email prior to the phone call with Miravie, I can dispute the charge when it clears. 

Now I call back to see if the Eye Serum trial is cancelled. It is not, so I call 888-373-9518.....this is the merchant number listed with the charge on the bank statement. Thankfully the cancellation was uneventful  despite his attempts to sell me more s**t, and I got email conformation for the eye order. However the guy told me that it was only for that one. I already knew that.

So buyer beware....if you order more than one item you will be billed separate . 

                           *when you cancel be sure to cancel each one separate ,otherwise they keep charging you 

                           *email [email protected] //  and [email protected] // .com to cancel subscription prior to trial ending

                           *call the numbers on your statement to cancel

                           *while your on the phone cancelling order, check your email for conformation/ check bank that your not          getting new charges

                           *call your bank so they can note your account and have those notes available when you dispute the charge

Check the reports and reviews before making online purchases! 

This could have been a whole lot worse!

This report was posted on Ripoff Report on 02/28/2016 02:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/miravie-skin-eye-trial/internet/miravie-skin-eye-trial-check-your-credit-statements-merchant-phone-number-for-each-char-1290535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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