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Report: #450194

Complaint Review: MK Supplemnts - Bothel Washington

  • Submitted:
  • Updated:
  • Reported By: Egg Harbor Township New Jersey
  • Author Confirmed What's this?
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  • MK Supplemnts 18311 Bothel-Everett Highway Suite 210 Bothel, Washington U.S.A.

MK Supplemnts Fraudulent order charged to my credit card Bothel Washington

*Author of original report: MK Supplements

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On April 9th I noticed a charge on my credit card for $89 with the name of MK Supplements. I had never ordered anything from this company. The charge was made on April 6th. I immediately reported it to my credit card company.

I also seach online for an address and phone number in order to contact the company. I emailed them from their website. I also called the company several times. You never got a live person on their line no matter what time you called.

On May 7th, I received a package with two supplements. The package had 6 stamps with no postmark. There was no invoice in the package. I also received word the same date from my credit card company that the charge for $89 was valid and the dispute was settled.

I was responsible for the charge! Included with the letter from the credit card company were instructions if I wanted to return the product. However, it had to be returned within 20 days. I had nothing to show when it had been shipped or received.

Needless to say, I was upset. I called the credit card company and told them that this was not a valid charge and I had never ordered these supplements. They agreed to reinstate the dispute and I would not be responsible for the charge while the investigation was going on.

We took the package to the post office and sent it certified mail. I faxed the receipt for the postage to the credit card company. I did a search and found on this site that someone else had the same experience.

Miranda
Egg Harbor Township, New Jersey
U.S.A.

This report was posted on Ripoff Report on 05/09/2009 08:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mk-supplemnts/bothel-washington-28012-5233/mk-supplemnts-fraudulent-order-charged-to-my-credit-card-bothel-washington-450194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

MK Supplements

AUTHOR: Miranda - (U.S.A.)

POSTED: Sunday, May 31, 2009

We received the receipt for the return of the 2 bottles of Colon Cleanser on May 27th. It was signed by Luz Ramirez on May 21st. MK Supplements has not informed AMEX of the return as of yesterday. I called AMEX and faxed them the receipt. I told the representative about this site and I was concerned about the security of my card. She said that the charge was still in dispute and I should still wait. I told her that I thought it was fraud. She didn't seem to agree.

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