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Ripoff Report | Mobihand Review - , Internet - Mobihand upgrade issues
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Report: #538991

Complaint Review: Mobihand - Internet

  • Submitted:
  • Updated:
  • Reported By: Redcrown48 — Point Lookout New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Mobihand Internet United States of America

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I purchased a phone app ( Berry-Weather) for my Blackberry from Crackberry.com.  A month later Mobihand.com, the parent company, issued an update to the Software and required an additional fee for the upgrade.  I refused to pay and felt I was being RIPPED-OFF.  Beware of dealing with this company.

This report was posted on Ripoff Report on 12/14/2009 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mobihand/internet/mobihand-upgrade-issues-internet-538991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 UPDATE Employee

Contact MobiHand Support, they'll take care of it

AUTHOR: davidsch - (United States of America)

POSTED: Monday, December 14, 2009

Hi there -- MobiHand powers the software store at CrackBerry.com, and on many other smartphone-oriented sites, as well as on-device app stores.

The product you mentioned, Berry Weather, is a best-selling product made by Bellshare. They recently updated this to version 2.0.

The new version is available free for customers who bought an earlier version after October 15. For all other prior customers, this is available as a $3.99 upgrade. You can download the new version by logging into your account at http://software.crackberry.com/myaccount.asp.

Please check with CustomerSupport@MobiHand.com if you need help in getting the upgrade pricing.

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#1 Author of original report

Resolution

AUTHOR: Redcrown48 - (United States of America)

POSTED: Monday, December 14, 2009

The report that I had posted earlier today has in fact been resolved.  I guess they needed a little nudge. 

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