Complaint Review: Mojo Video Marketing - Scottsdale Arizona
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- Author Not Confirmed
- Mojo Video Marketing 5665 North Scottsdale Rd. Ste. 130 Scottsdale, Arizona USA
- Phone: 480-339-4300
- Web: www.mojovideomarketing.com
- Category: Advertising / Deceptive
Mojo Video Marketing Cory Michael Sanchez and Ira Rosen Thieves Lied, Did Not Deliver as Promised Scottsdale Arizona
*REBUTTAL Owner of company: Happy to help, and glad we got everything resolved
*Author of original report: Problem Resolved
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After viewing a webinar on how to improve marketing I signed up for what I considered to be a turn key program. It was anything but that, though it was presented as such. In their first email to me I realized it was not what I thought and repeatedly wrote and called to cancel. Spoke to three of their admins and they agreed to cancel and refund but never did. They charged me $497 and are now stating through American Express that I did not cancel within 30 days which I certainly did within 72 hours of their first email to me.
This is NOT their first complaint and doubt that it will be their last. Stay clear of these guys, they think they are pretty slick but offer nothing but lies.
This report was posted on Ripoff Report on 05/14/2015 06:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mojo-video-marketing/scottsdale-arizona-85250/mojo-video-marketing-cory-michael-sanchez-and-ira-rosen-thieves-lied-did-not-deliver-as-1229120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Happy to help, and glad we got everything resolved
AUTHOR: Ira - (USA)
SUBMITTED: Wednesday, October 07, 2015
We are happy to help and glad everything got resolved. We are undergoing rapid growth and with that, comes growing pains (unfortunately). We have since hired many more support staff to take care of our clients. I always wish for our clients to have the most amazing customer service possible, but realize that sometimes things don't go as planned. We would never do anything to harm our customers, and hold ourselves to the highest level of standards for honesty and only like to offer products and services that we have proven ourselves to deliver results. We are passionate about helping our clients and want nothing but their success. Good luck to you in your future endeavors, and hopefully you are on the path to amazingness! Thanks so much.
#1 Author of original report
Problem Resolved
AUTHOR: - ()
SUBMITTED: Friday, May 22, 2015
I received a call from both owners of Mojo Marketing and they did issue me the credit that I was asking for. They were extremely apologetic about the incident and promptly took care of my account. I am happy that the issue was resolved and I am relieved that there was cooperation rather than a battle. Thank you Ira and Cory!!
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