Complaint Review: Money Catch Australia - Perth Western Australia
- Money Catch Australia Perth, Western Australia Australia
- Phone:
- Web: 772 Hay Street, Perth 6000 WA
- Category: scam-Suspected fraud
Money Catch Australia Money Catchers Money Catch Australia Review, not a good business, search results are being manipulated by them. Perth Western Australia
*UPDATE Employee: To all customers, consumers and persons who are interested in the business operated by Money Catch.
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I did not find my entire experience negative. But Money Catch is a simply not as big or as professional as they like you to think. But, like any business, Money catch are judged on how they respond to their customers, particularly when things go wrong and this is where they go wrong. It seems the founders react very badly to criticism no matter how positive, and make a bad situation worse. The lady owner sounded Neurotic, I was left with the impression that something was very wrong there.
The things I found unacceptable were as follows;
Firstly, lack of information; Money Catch Australia is cagey, they came across as overly cautious and not very transparent. They seem paranoid. And that made me unsettled. contact their
They want to get you signing for their service; and are over the top pretentious, blowing their own horn and self-puffery are the best words to describe their style, I also noticed that they still weren't really answering my questions. They really didn't want to help, they just wanted to seem like they do. phony.
I google searched their business and read some hair-raising reviews. I read a review and wanted to contact the writer to ask their full experience. But within an hour that review had disappeared completely and Money catch Australia had put a rebuttal along the lines of ' we are being trolled'. If I wasn't suspicious before I sure was on alert now. I read that they were suppressing search results and had a specialist in India who was doing black hat internetwork, no way. How? I thought. So I went to Google.com and removed my location so it doesn't divert to Australia and sure enough, there was a massive amount of complaints was out of this world. Now I was totally suspicious.
So I picked up my phone and called another service, I asked about the funds Money Catch Australia had promised to get for me. The other service provider on hearing the name ' Money Catch Australia ' responded saying ' I am sorry we want nothing to do with Money Catch Australia , I can't discuss it but I cant help you..have a nice day'. Bang. What was that?
Then today, I read a Money catch Australia has a public notice. A notice obviously intended to deter reviewers from speaking badly about the Money Catch Australia service. The stench was gross.
I decided to ring the other service again, I said ' look please let me know what is going on with this?' The man said ' this lady is doing the wrong thing, she will do anything to keep people off the scent of what they are up to doing. falsifies documents and lies, she even emails she sends to herself in order to say she is being harassed, and then report to authorties, total basket case! so really, I cant help you and want nothing to do with it. If you havent signed with her my advice would be to just turn & run'. I took the advice. And I wanted to make sure others know what I know.
This report was posted on Ripoff Report on 06/18/2018 05:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/money-catch-australia/perth-western-australia-6000/money-catch-australia-money-catchers-money-catch-australia-review-not-a-good-business-s-1447938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
To all customers, consumers and persons who are interested in the business operated by Money Catch.
AUTHOR: Money Catch Team - (Australia)
SUBMITTED: Monday, July 16, 2018
To all customers, consumers and persons who are interested in the business operated by Money Catch.
All our reviews on our website www.moneycatch.com.au are real people and clients, some of them are highly known and contactable to vouch for our service and business.
Money Catch has been the subject of a significant amount of trolling during recent times. Such trolling making totally false, unmaintainable and incorrect accusations in relation to the business carried on by Money Catch. The allegations are scurrilous and without any foundation.
Money Catch is a business that has been operating with integrity and impunity since 2006 and in an honest and ethical manner.
Money Catch has been operating since 2006 involved with the recovery of unclaimed money, cyber investigations, scam investigations and skip tracing. Money Catch operates within and adheres to telecommunications (Telemarketing and Research Calls Industry Standards) 2017 and every telephone number is run through the Australian “Do Not Call Register” as required by Law.
When Money Catch locates or ascertains a source of unclaimed money owing to their potential clients, those clients are advised and it is entirely the client’s choice if they wish to use Money Catch’s service or to affect the claim themselves. Should the client elect to affect the claim themselves then they are provided with the necessary information to pursue the claim for their own unclaimed money? The benefit to them of using the Money Catch service is that a professional service can carry out all the inquiries, investigations and provide all necessary information in a more efficient and timely manner.
Money Catch is Australia’s leading unclaimed money professional and accesses information that is not easily or freely available in relation to unclaimed money therefore providing a significant service to the clients who choose to use that service and allowing a greater number of people to acquire unclaimed monies that are owing to them than what other organisations are able to do. The access to additional sources of unclaimed money is only a benefit to clients.
Money Catch does not stalk people and as set out, adheres to Industry Standards including the Telecommunication Standards set out above, ACCC Debt Collection Guide and the “Do Not Call Register”.Full and complete information and disclosure are made by Money Catch as part of the relationship with clients and that is provided before any contract is entered into and the client has an absolutely free choice if they wish to deal with Money Catch or not.
The fees that are charged by Money Catch are applicable to the work performed for the investigation and support and the levels of fees that have been set out by unknown persons who are trolling the website are simply incorrect and will not be maintainable. Money Catch’s fees are disclosed to all prospective clients and customers before any work is performed and again, that client or customer can decline to engage the services of Money Catch.
In accordance with proper procedures and Australian Law, Money Catch is required and does hold a Master CAPI Licence and that Licence requires compliance with Ethics and Standards by all holders and Money Catch does comply with those Standards. Obtaining the Master CAPI Licence requires significant study and also a thorough investigation of the Licence Holder – which cannot reveal any criminal or Police record or any financial dealings that have led to bankruptcy in the past. Money Catch has always passed the statutory inquiries that are made by the Licensing Authorities and continue to hold and operate under the appropriate Licences because they have passed and continue to pass all requirements.
Confirmation of the above matters can be confirmed by inquiry through the appropriate websites and Government Authorities – particularly through the NSW Police or Security Licensing & Enforcement Directorate (SLED).
Money Catch does not know or understand the basis of the totally incorrect and scurrilous allegations that are being made about them. Money Catch can confidently state that they have not received any complaints from customers who are known to them and whom they have dealt with and for whom they have obtained unclaimed money and the authors of the matters that are being trolled and put out through the internet are by persons who remain anonymous and are unable to be corresponded with to be required to state the basis and/or reasons for the incorrect allegations.
Money Catch is also aware that persons involved with the above activities are using photographs of the staff of Money Catch and impersonating Money Catch in their posts and reviews.
All persons that deal with Money Catch should ensure that the source of correspondence only comes from the Money Catch domain name – www.moneycatch.com.au, staff emails with @moneycatch.com.au or that they have spoken personally to the staff at Money Catch.
This statement has been prepared by the Companies Senior Management and Trenches McKenzie Cox Solicitors Lismore.


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