Money Tree Merchant Services - Lease Finance Group Lied scammed and threatened Virginia Beach, Virginia and Chicago Illinois.

As a representative of Money Tree Merchant Services of Texas, I often run across merchants who do not pay any attention to what they are signing. The person filing this complaint was required to sign a merchant application which clearly shows all the charges involved in processing. She also had to sign an agreement which clearly states that it is from Lease Finance Group and clearly shows the terms of the payment plan.

Right below the payment amount, it clearly says that tax and insurance waiver will be added to the payment. This is the amount of the tax plus $2.50 per piece of equipment. You have to sign that form in 3 different places and initial twice.

Then, when the equipment is installed, she had to verbally verify the terms of the lease over the phone with a representative from the leasing company. There is absolutely no excuse for not knowing who the lease is paid to and what the monthly fees for processing are. I can't say I have a whole lot of sympathy in this case. I have been yelled at and called a liar and other names over simple things that you have to sign for saying that you understand what you are being charged.

I never hide anything, but merchants simply do not pay attention, and then they take it out on everybody else when something goes wrong. This is a bad report and has no validity to it. There are some agents out to rip merchants off! This, however, does not sound like a case of dishonesty to me.

Mrs. Margaret:

First at all you sign a Lease for 45.99 plus tax for 48 months that comes out to be around 51.48 that you mention on your complaint, beside that you signed a merchant agreement with the fees that you also mentioned, The company at the end of each months have to collect the fees for the processing of the credit & debit cards and checks that your costumers paid you for the services you provide them.

All those fund are deposit in your account intact then after the month is over is when Money Tree come and collect the fees. You should knew this because the salesman explain to you the way it works and also is explained in the agreement that I'm assuming you read it before putting your signature.

Like I told you over the phone back in NOv 06, we don't have to do anything with the way you manage your business finance and neither with the policies of your bank on overdrawn fees, but you should leave enough money in your account to cover the fees for the services that you agree last September.

In reference to your average ticket and monthly volume this are estimated numbers only and they are base in the services you provide and the products that you sale in your case as a brand new business probably back them didn't have an specific number that you that you were going to make. and those number are establish in your agreement that you sign two month before this complaint.

I don't know who, where or when you came out with the price of $300.00 for the equipment that we provide you, that equipment is an state of the art with the new technology in todays market for at least the next 5 years. Wholesale, used or refurbish price is way more than that amount, and like I say before you agree on the lease priceof that credit card and check terminal and the Lease company contacted you when the machine was installed and your verbally accepted the lease that days before you signed, and the also let you know what day of each month that payment was due.

Our mailing address is exactly the one you mention, Money Tree Merchant Services Virginia has been in business since 2002 in the city of Virgina Beach, Virginia, helping hundreds of new and already establised busines every year in the Hampton Roads area as well other parts of the State and the Country.

Since we started our business we haven't had any problems or complaints like this before cause we always provide the best services as well as pricing in this industry. Starting a new business is a new adventure for the majority of the people and some inexperience specially with managing bank account could be a big mess, but that doesn't give you the right to name a company scam artist and call on the phone to theatened and insult people for the inability of manage banks accounts and for not to follow contrat and agreements that were sign.

F D'Leon
President
Money Tree Merchant Services Virginia