Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1438928

Complaint Review: Moni Security - Dallas texas

  • Submitted:
  • Updated:
  • Reported By: Lisa Cecchini — Lone Tree CO United States
  • Author Not Confirmed What's this?
  • Why?
  • Moni Security PO Box 814530 Dallas, texas United States

Moni Security Montronics They will not let me out of a contract, even though they have not installed a system in my new home for 3 months Dallas texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I would give this company NO STARS if possible. They are awful to work with. I have been a customer for over 2 years. I am a mother of 2 very young children and my husband travels weekly for work so we decided it would be best to get a alarm installed for safety. I moved into a new home over 3 months ago. I originally texted Moni (a new service they offer so you don't have to wait on hold) and informed them that I would be moving and asked how they handled it. They resonded in a text that they would move my system for free and congratulated me on my new home purchase. When I called to set it up I was informed it would cost $299 and I would have to continue my contact for an additional 18 months. Even though I was upset with the conflicting information, I moved forward. 

I have had 3 different appointments set up to have my new system installed. 2 of them appointments the tech did not show up and the 3rd the tech showed up with none of the products that were needed. Moni has continued to charge me for monthly service even though they have not installed a new system in my home. They have been horrible and a complete joke to work with. DO NOT DO BUSINESS with this company. I have obtained leagal council and will be fighting to get out of my contact, which Moni has informed me I must pay in full in order to cancel. 

 

This report was posted on Ripoff Report on 04/16/2018 03:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/moni-security/dallas-texas-75381/moni-security-montronics-they-will-not-let-me-out-of-a-contract-even-though-they-have-1438928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now