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Report: #1063141

Complaint Review: Monitronics Home Security - Internet

  • Submitted:
  • Updated:
  • Reported By: 6253 Sunflower Dr — 60443 Illinois
  • Author Not Confirmed What's this?
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  • Monitronics Home Security Internet USA

Monitronics Home Security AKA Pinnacle Bait and switch I purchased my system from Pinnacle and without my knowledge or approval Monitronics purchased my contract and personal information, Internet

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I purchased my home security system from Pinnacle Home Monitoring System and after approx tewo years I started recieving mail and bills from Monitronics stating "they" took over Pinnacle Security. Well, after being a previous customer of Monitronics and having my home burglarized twice(after I purchsed there service) with this company there was no way I wanted to do business with them ever again. At this point after several attempts  to cancel this contract Monitronics continued to deduct monies from my account until I contacted my bank and removed them from my automatic pay account. Now, I'm recieving bills,phone calls the whole nine yards, everything but them cancelling Pinnacle's contract. I also moved and after informing these ripoffs to turn my digital photos off they did not??? I then started to receive pics to my email and cell phone of a condo that was sold. Once again, no one could help me with that. I don't think it's fair nor should it be LEGAL for a company to sell your contract or personal information especially banking info to another company without informing the consumer first. That RIGHT should be of the consumer. 

Olivia

Matteson,Il

This report was posted on Ripoff Report on 06/29/2013 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/monitronics-home-security/internet/monitronics-home-security-aka-pinnacle-bait-and-switch-i-purchased-my-system-from-pinnacl-1063141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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