Montel Heath Master BUYER BEWARE!!! Wallingford , Connecticut

Montel Health Master shipped me a refurbished or used blender...it was dented on the front and wasn't shiny and new.  I called the company 3 weeks ago and told them they shipped me a damaged/used product and that I wanted them to send me a prepaid return label.  I have still not received the label and have reported this company to the Attorney General's office and the Better Business Bureau.  I have called several times to get the label and have been told it's in the process.  The last time I called a recording came on and said we have had an overwhelming response and try this call again and hung up.  After that I contacted my credit card company (always pay with a credit card so you can dispute the charge) and they reversed the charge and I still have the product in my garage.  All I can say is....BUYERS....BEWARE!!!!