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Report: #274694

Complaint Review: Mookie Gifts Or It's A Girly World- D & S Giftware - Columbia Missouri

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  • Reported By: Flushing New York
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  • Mookie Gifts Or It's A Girly World- D & S Giftware 503 E Nifong #157 Columbia, Missouri U.S.A.

Mookie Gifts Or It's A Girly World- D & S Giftware WARNING! Do not BUY ANYTHING from this company!!! Columbia Missouri

*Author of original report: In reply to the companies rebuttal:

*Author of original report: In reply to the companies rebuttal:

*REBUTTAL Owner of company: Customer issues

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On August 15, 2007 I attempted to make a purchase from a company hosted by YAHOO shopping called It's A Girly World who runs under the parent name D & S Giftware. They also go under the name of Mookie Gifts and perhaps even more names. I knew something was suspicious when I received no order confirmation. I contacted them in regards to my free shipping and I did get an email back staying simply-"Ok-we'll fix it."
I never heard anything from this company again. I tried to email-call on several occasions with no response back. Then I was concerned because even though I was not charged-I knew they had my cc and personal information. I tried to cancel the order and still no response from the company.
I told them that I would contact the St. Louis BBB and the St. Louis Attorney General's Office which I have done recently as well.
I contacted my credit card company to alert them of potential charges from this company.
Yesterday, I had someone try to charge almost $600.00 worth of merchandise to my credit card and I feel it is strongly connected to this purchase I made on August 15, 2007 to it's a girly world.
I had notified local authorities and filled out a police report, and an FCC report. I canceled my card, but I do hope these criminals are apprehended.
I urge you all to strongly consider NOT using this company and if you have be on alert or cancel your credit card. Notify the Credit Bureaus of potential fraud and even file a report with the BBB and the Attorney Generals Office! Hopefully this company if they are indeed acting with criminal intent will be stopped.

Michele
Flushing, New York
U.S.A.

This report was posted on Ripoff Report on 09/15/2007 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mookie-gifts-or-its-a-girly-world-d-s-giftware/columbia-missouri-65202/mookie-gifts-or-its-a-girly-world-d-s-giftware-warning-do-not-buy-anything-from-this-274694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
1Employee/Owner

#3 Author of original report

In reply to the companies rebuttal:

AUTHOR: Michele n. - (U.S.A.)

POSTED: Wednesday, November 21, 2007

In reply to the companies Rebuttal from "Sara"
I would first like to say that it would be great if the company would take such care in responding to customers in regards to their orders-however, one can easily see how they are quick to ignore and create false accusations against the customer to free themselves from responsibility and/or obligations that they make to the customer when they advertise items to sell on their website.

If it were true that my credit card was denied-I would have appreciated a call or an email stating that my order could not be completed. And I do believe my numerous emails and phone call attempts would be proof of enough of my trying to CANCEL my order-so for them to claim that I "demanded" my order despite a declined card would not only come from the land of fiction, but to me, shows how little respect this company has for it's customers!

Most reputable companies aim to get customers back-regardless of any problems!
Most reputable companies aim to respond directly to complaints-NOT on a "Rip Of Report Site!"
And finally most companies do not justify their actions by spinning tales about their customers and/or making excuses as to why they could not fill their responsibilities.
All I know, is that after NEVER received any word from them in regards to my order-and I had to cancel my credit card (Yes, the one they claimed was denied) because I had unauthorized charges of over $600.00 on it.
In the end my advice to anyone who is thinking about using this company is-"Don't!"

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#2 Author of original report

In reply to the companies rebuttal:

AUTHOR: Michele n. - (U.S.A.)

POSTED: Wednesday, November 21, 2007

In reply to the companies Rebuttal from "Sara"
I would first like to say that it would be great if the company would take such care in responding to customers in regards to their orders-however, one can easily see how they are quick to ignore and create false accusations against the customer to free themselves from responsibility and/or obligations that they make to the customer when they advertise items to sell on their website.

If it were true that my credit card was denied-I would have appreciated a call or an email stating that my order could not be completed. And I do believe my numerous emails and phone call attempts would be proof of enough of my trying to CANCEL my order-so for them to claim that I "demanded" my order despite a declined card would not only come from the land of fiction, but to me, shows how little respect this company has for it's customers!

Most reputable companies aim to get customers back-regardless of any problems!
Most reputable companies aim to respond directly to complaints-NOT on a "Rip Of Report Site!"
And finally most companies do not justify their actions by spinning tales about their customers and/or making excuses as to why they could not fill their responsibilities.
All I know, is that after NEVER received any word from them in regards to my order-and I had to cancel my credit card (Yes, the one they claimed was denied) because I had unauthorized charges of over $600.00 on it.
In the end my advice to anyone who is thinking about using this company is-"Don't!"

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#1 REBUTTAL Owner of company

Customer issues

AUTHOR: Sara - (U.S.A.)

POSTED: Tuesday, November 20, 2007

The customers credit card was declined & the order was cancelled within 2 days. The customer demanded we ship without payment & we refused.

As with any merchant account we are financially responsible for any fraudulent charges & protect customer info via yahoo's encrypted servers.

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