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Report: #408291

Complaint Review: MOOVERS INC AEGIS INSURANCE - ST LOUIS KANSAS CITY INDEPENDENCE MARYLAND HEIGHTS Missouri

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  • Reported By: St Louis Missouri
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  • MOOVERS INC AEGIS INSURANCE 12500 E US HWY 40 ST LOUIS KANSAS CITY INDEPENDENCE MARYLAND HEIGHTS, Missouri U.S.A.

MOOVERS INC INDEPENDENCE MARYLAND HEIGHTS KANSAS CITY AEGIS INSURANCE terrible svc...failed to pay damage claim or provide ins providers identity...failed to return calls ST LOUIS KANSAS CITY INDEPENDENCE MARYLAND HEIGHTS Missouri

*REBUTTAL Owner of company: Incorrect Company Listed

*REBUTTAL Owner of company: Incorrect Company Listed

*REBUTTAL Owner of company: Incorrect Company Listed

*REBUTTAL Owner of company: Incorrect Company Listed

*Author of original report: mooversinc never submitted claim...lied to customer...

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these guys are so inept it is hard to know where to begin...so i will make it brief...they damaged both my rental property and a new very expensive mattress. they SAY they are insured...but asking who covers them will elicit no response...

by the way its AEGIS Ins Svcs Inc...they just do not want to provide you with that once you DO get them on the phone...after we moved and needed to contact them r.e. damages, they WILL NOT provide a working fax number to send required documents...look closely and you will see that the business line is the same as the fax line...and getting them to shut the normal number down long enough to forward documents was like getting a refund on a losing lottery ticket...if you bother them long enough...over a period of time, they will eventually get to it...

returning a message is out of the question and never happened. you have to catch these people off guard to speak customer service...unless you want a bid for a move... our brand new mattress now has NO resale value now, and more important the tears/stains/dirt left by the 'kids' who performed the move have voided our warranty...for good.

i can tell you that the very few dollars you save (if any) is simply not worth the headaches, misinformation and poor customer service performed by MARVIN and crew. they dodge and stonewall...all the earmarks of a company that has earned a place on ROR.

we provided photos, receipts and promptly forwarded a claim for damages...and are contacting AEGIS directly to see if in fact a claim was ever submitted. if not, we will send pertinent documents to Missouri Insurance Commisioner. i will recommend using a more prominent recocgnizable firm to associates in the future... a move with moovers is a BAD move...so to speak. do NOT use them, folks.

B D
St Louis, Missouri
U.S.A.

This report was posted on Ripoff Report on 01/05/2009 03:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/moovers-inc-aegis-insurance/st-louis-kansas-city-independence-maryland-heights-missouri-63043/moovers-inc-independence-maryland-heights-kansas-city-aegis-insurance-terrible-svcfaile-408291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
4Employee/Owner

#5 REBUTTAL Owner of company

Incorrect Company Listed

AUTHOR: Moovers - (U.S.A.)

POSTED: Tuesday, February 24, 2009

The company listed is invalide and not a company of Moovers Inc. Rather this location run by Marvin Walters is operated under the corporation of Walters Cash Cow, Inc. This is a MO corporation with the charter number 00914353. The registered agent is Marvin W. Walters with an office address of 301 SW Creek Ridge Drive, Grain Valley, MO 64029. This is a residential address although a physical office address has been linked to the following address in the St. Louis, MO area: 11425 Dorsett Rd, Maryland Heights, MO 63043. The phone number to this address is (314) 739-6683. The company has a DBA of Moovers, but last check when this phone number was called someone answered the phone stating "CX" possibly referring to a different name this company is operating under. Another phone call resulted in "Movers of St. Louis" as well as "Marvin's Movers." Who this company really is, no one knows as it changes daily. We're told that this company uses Penske trucks and possibly U-hauls so not identity is traced back and not investment is made into branding. By purchasing leads this company can act as a different company every day and still stay busy with moves. It's sad that these lead programs do not further check the validity of each company, but it seems as if they are concerned about making money instead of making customers happy. We have seen this company inappropriately advertising under the Moovers name on the following lead sites: www.123movers.com and www.vanlines.com We have contacted both of these companies several times only for them to keep advertising this company. On these sites, this company does not even have an MC numbers. It states, "Not required in MO" but for some reason all the other moving companies have it on this site!?!

It would be appreciated if the name of Moovers Inc. were removed from your report as this does not accurately reflect the company at hand. Please visit our website at www.mymoovers.com to see the locations listed. Additionally, feel free to call the 1-800 number we have listed and see that no St. Louis location exists. As for our insurance it is through Aegis, but that is our certificate, NOT that of Walters Cash Cow, Inc. A cease and desist is being prepared to prevent unauthorized use of our name as a lot of people try to take advantage of our good reputation. Please validate our reviews on Google and see that our only two locations in Kansas City, MO and Nashville, TN have one of the best track records against all other moving companies.

Below is a link to Walters Cash Cow, Inc. Federal Motor Carrier Safety Administration report. You can view the details of this company here:

http://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&original_query_param=NAME&query_string=1838931&original_query_string=WALTERS%20CASH%20COW%20INC

This company has a DBA (doing business as) MOOVERS, but this is easily achieved in Missouri with a $7 registration fee and a simple online registration. In filing any report always use the name on the corporate charter as that is directly tied to the shareholders. Moovers, Inc. you can see is a completely separate entity with a separate charter number and EIN. We would be greatly appreciative if you could remove Moovers from this report and correctly reference Walters Cash Cow, Inc. In the meantime, we will seek legal recourse to ensure that the Moovers name is not used by rouge movers of this sort. Unfortunately, we have our hands tied with several companies who have created site redirects that directly replicate our content and website and appear to do moves as our company. This is not us. To directly access our website, always use www.mymoovers.com.

Let us know if you can provide any further information that may help us in our case against this company.

Sincerely,
Moovers, Inc.

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#4 REBUTTAL Owner of company

Incorrect Company Listed

AUTHOR: Moovers - (U.S.A.)

POSTED: Tuesday, February 24, 2009

The company listed is invalide and not a company of Moovers Inc. Rather this location run by Marvin Walters is operated under the corporation of Walters Cash Cow, Inc. This is a MO corporation with the charter number 00914353. The registered agent is Marvin W. Walters with an office address of 301 SW Creek Ridge Drive, Grain Valley, MO 64029. This is a residential address although a physical office address has been linked to the following address in the St. Louis, MO area: 11425 Dorsett Rd, Maryland Heights, MO 63043. The phone number to this address is (314) 739-6683. The company has a DBA of Moovers, but last check when this phone number was called someone answered the phone stating "CX" possibly referring to a different name this company is operating under. Another phone call resulted in "Movers of St. Louis" as well as "Marvin's Movers." Who this company really is, no one knows as it changes daily. We're told that this company uses Penske trucks and possibly U-hauls so not identity is traced back and not investment is made into branding. By purchasing leads this company can act as a different company every day and still stay busy with moves. It's sad that these lead programs do not further check the validity of each company, but it seems as if they are concerned about making money instead of making customers happy. We have seen this company inappropriately advertising under the Moovers name on the following lead sites: www.123movers.com and www.vanlines.com We have contacted both of these companies several times only for them to keep advertising this company. On these sites, this company does not even have an MC numbers. It states, "Not required in MO" but for some reason all the other moving companies have it on this site!?!

It would be appreciated if the name of Moovers Inc. were removed from your report as this does not accurately reflect the company at hand. Please visit our website at www.mymoovers.com to see the locations listed. Additionally, feel free to call the 1-800 number we have listed and see that no St. Louis location exists. As for our insurance it is through Aegis, but that is our certificate, NOT that of Walters Cash Cow, Inc. A cease and desist is being prepared to prevent unauthorized use of our name as a lot of people try to take advantage of our good reputation. Please validate our reviews on Google and see that our only two locations in Kansas City, MO and Nashville, TN have one of the best track records against all other moving companies.

Below is a link to Walters Cash Cow, Inc. Federal Motor Carrier Safety Administration report. You can view the details of this company here:

http://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&original_query_param=NAME&query_string=1838931&original_query_string=WALTERS%20CASH%20COW%20INC

This company has a DBA (doing business as) MOOVERS, but this is easily achieved in Missouri with a $7 registration fee and a simple online registration. In filing any report always use the name on the corporate charter as that is directly tied to the shareholders. Moovers, Inc. you can see is a completely separate entity with a separate charter number and EIN. We would be greatly appreciative if you could remove Moovers from this report and correctly reference Walters Cash Cow, Inc. In the meantime, we will seek legal recourse to ensure that the Moovers name is not used by rouge movers of this sort. Unfortunately, we have our hands tied with several companies who have created site redirects that directly replicate our content and website and appear to do moves as our company. This is not us. To directly access our website, always use www.mymoovers.com.

Let us know if you can provide any further information that may help us in our case against this company.

Sincerely,
Moovers, Inc.

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#3 REBUTTAL Owner of company

Incorrect Company Listed

AUTHOR: Moovers - (U.S.A.)

POSTED: Tuesday, February 24, 2009

The company listed is invalide and not a company of Moovers Inc. Rather this location run by Marvin Walters is operated under the corporation of Walters Cash Cow, Inc. This is a MO corporation with the charter number 00914353. The registered agent is Marvin W. Walters with an office address of 301 SW Creek Ridge Drive, Grain Valley, MO 64029. This is a residential address although a physical office address has been linked to the following address in the St. Louis, MO area: 11425 Dorsett Rd, Maryland Heights, MO 63043. The phone number to this address is (314) 739-6683. The company has a DBA of Moovers, but last check when this phone number was called someone answered the phone stating "CX" possibly referring to a different name this company is operating under. Another phone call resulted in "Movers of St. Louis" as well as "Marvin's Movers." Who this company really is, no one knows as it changes daily. We're told that this company uses Penske trucks and possibly U-hauls so not identity is traced back and not investment is made into branding. By purchasing leads this company can act as a different company every day and still stay busy with moves. It's sad that these lead programs do not further check the validity of each company, but it seems as if they are concerned about making money instead of making customers happy. We have seen this company inappropriately advertising under the Moovers name on the following lead sites: www.123movers.com and www.vanlines.com We have contacted both of these companies several times only for them to keep advertising this company. On these sites, this company does not even have an MC numbers. It states, "Not required in MO" but for some reason all the other moving companies have it on this site!?!

It would be appreciated if the name of Moovers Inc. were removed from your report as this does not accurately reflect the company at hand. Please visit our website at www.mymoovers.com to see the locations listed. Additionally, feel free to call the 1-800 number we have listed and see that no St. Louis location exists. As for our insurance it is through Aegis, but that is our certificate, NOT that of Walters Cash Cow, Inc. A cease and desist is being prepared to prevent unauthorized use of our name as a lot of people try to take advantage of our good reputation. Please validate our reviews on Google and see that our only two locations in Kansas City, MO and Nashville, TN have one of the best track records against all other moving companies.

Below is a link to Walters Cash Cow, Inc. Federal Motor Carrier Safety Administration report. You can view the details of this company here:

http://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&original_query_param=NAME&query_string=1838931&original_query_string=WALTERS%20CASH%20COW%20INC

This company has a DBA (doing business as) MOOVERS, but this is easily achieved in Missouri with a $7 registration fee and a simple online registration. In filing any report always use the name on the corporate charter as that is directly tied to the shareholders. Moovers, Inc. you can see is a completely separate entity with a separate charter number and EIN. We would be greatly appreciative if you could remove Moovers from this report and correctly reference Walters Cash Cow, Inc. In the meantime, we will seek legal recourse to ensure that the Moovers name is not used by rouge movers of this sort. Unfortunately, we have our hands tied with several companies who have created site redirects that directly replicate our content and website and appear to do moves as our company. This is not us. To directly access our website, always use www.mymoovers.com.

Let us know if you can provide any further information that may help us in our case against this company.

Sincerely,
Moovers, Inc.

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#2 REBUTTAL Owner of company

Incorrect Company Listed

AUTHOR: Moovers - (U.S.A.)

POSTED: Tuesday, February 24, 2009

The company listed is invalide and not a company of Moovers Inc. Rather this location run by Marvin Walters is operated under the corporation of Walters Cash Cow, Inc. This is a MO corporation with the charter number 00914353. The registered agent is Marvin W. Walters with an office address of 301 SW Creek Ridge Drive, Grain Valley, MO 64029. This is a residential address although a physical office address has been linked to the following address in the St. Louis, MO area: 11425 Dorsett Rd, Maryland Heights, MO 63043. The phone number to this address is (314) 739-6683. The company has a DBA of Moovers, but last check when this phone number was called someone answered the phone stating "CX" possibly referring to a different name this company is operating under. Another phone call resulted in "Movers of St. Louis" as well as "Marvin's Movers." Who this company really is, no one knows as it changes daily. We're told that this company uses Penske trucks and possibly U-hauls so not identity is traced back and not investment is made into branding. By purchasing leads this company can act as a different company every day and still stay busy with moves. It's sad that these lead programs do not further check the validity of each company, but it seems as if they are concerned about making money instead of making customers happy. We have seen this company inappropriately advertising under the Moovers name on the following lead sites: www.123movers.com and www.vanlines.com We have contacted both of these companies several times only for them to keep advertising this company. On these sites, this company does not even have an MC numbers. It states, "Not required in MO" but for some reason all the other moving companies have it on this site!?!

It would be appreciated if the name of Moovers Inc. were removed from your report as this does not accurately reflect the company at hand. Please visit our website at www.mymoovers.com to see the locations listed. Additionally, feel free to call the 1-800 number we have listed and see that no St. Louis location exists. As for our insurance it is through Aegis, but that is our certificate, NOT that of Walters Cash Cow, Inc. A cease and desist is being prepared to prevent unauthorized use of our name as a lot of people try to take advantage of our good reputation. Please validate our reviews on Google and see that our only two locations in Kansas City, MO and Nashville, TN have one of the best track records against all other moving companies.

Below is a link to Walters Cash Cow, Inc. Federal Motor Carrier Safety Administration report. You can view the details of this company here:

http://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&original_query_param=NAME&query_string=1838931&original_query_string=WALTERS%20CASH%20COW%20INC

This company has a DBA (doing business as) MOOVERS, but this is easily achieved in Missouri with a $7 registration fee and a simple online registration. In filing any report always use the name on the corporate charter as that is directly tied to the shareholders. Moovers, Inc. you can see is a completely separate entity with a separate charter number and EIN. We would be greatly appreciative if you could remove Moovers from this report and correctly reference Walters Cash Cow, Inc. In the meantime, we will seek legal recourse to ensure that the Moovers name is not used by rouge movers of this sort. Unfortunately, we have our hands tied with several companies who have created site redirects that directly replicate our content and website and appear to do moves as our company. This is not us. To directly access our website, always use www.mymoovers.com.

Let us know if you can provide any further information that may help us in our case against this company.

Sincerely,
Moovers, Inc.

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#1 Author of original report

mooversinc never submitted claim...lied to customer...

AUTHOR: Stephen - (U.S.A.)

POSTED: Monday, January 05, 2009

our earlier submission detailed our intentions to verify with AEGIS whether MARVIN had ever even submitted our claim...lets be clear on this...MARVIN admitted the damage occured on HIS truck...with his workers at fault...thats not an issue...(probably will be now, though...)and we have verified with Mark at AEGIS that he NEVER RECEIVED ANY CLAIM...Mark at AEGIS INSURANCE says he will be in touch with MOOVERSINC to see why this is...but I'm guessing that MOOVERSINC has a policy of stonewalling customer damage claims to control their costs. this is an abhorrent business practice...never, EVER trust these people with your possessions...unless they have no value to you, because they have no value to MOOVERSINC! What a shoddy way to conduct a service oriented business.

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