Mopro Web Design Terrible communication, non working product, software glitches Irvine, ca Internet

Their AI editor would change my site after I made changes. I added a page or edited a page; would come back and find it was different. I was told there was no problem with their software after I had reported the problem several times. My files didnt work on my site. I reported it to a digital concierge. They did not fix it. I asked for a supervisor. He said their IT team was not responding to emails. I had just made a new online product and it was not working. Anyone who came to my site would find these files not working so I could not send people to my site. Before I knew about this, I was running Adwords and wondering why no one was downloading the files. Now I know.

I had to repeatedly explain the problem to one person after another. The manager said he put in a request for a credit. After a week, no word on the credit. My mp3s were still not working. For a while there were 404 errors. The digital concierge said, "That's very strange." Two days later they had not been fixed. Finally I had to practically yell at a supervisor to get it fixed. At the beginning of the month I had spent hours making new pages. I would save them and then find those hours were wasted as I had to spend hours changing the changes that their AI editor had made and sometimes hours on the phone getting things "fixed". I have never had such terrible service. I have no idea how much in potential revenue I lost from their incompetence.