Complaint Review: Morgan Drexen Integrated Lega Systems- Anaheim, CA - Las Vegas Nevada
- Morgan Drexen Integrated Lega Systems- Anaheim, CA 1117 Desert Lane, Suite 592 Las Vegas, Nevada United States of America
- Phone: 8008681458
- Web:
- Category: Credit & Debt Services
Morgan Drexen Integrated Lega Systems- Anaheim, CA Morgan Drexen- Allied/Las Vegas/Williamson Law Firm... Horrible experience with Morgan Drexen! Las Vegas, Nevada
*UPDATE Employee: Morgan Drexen Apologizes and Takes Action!
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I wanted to try and learn more about my options for debt consolidation because this was completely new to me, as well as a little scary. A Morgan Drexen rep by the name of "Blaine Dravax" was heartfelt and said all the right things, at first. However, when I started asking more questions regarding guarantees and if the debt would be taken away "completely," he started getting a little defensive and rude. When I had continued on, he started telling me I was wasting his time and he could have had 5 other clientelle if he had not wasted his time with answering my questions. He told me that there was a difference between "skeptical and synical."
When I finally told him that I wanted to cancel the program, after the 3rd day of our initial conversation (didn't put any money down), he said that I made him sick and he couldn't believe that I wasted his valuable time and that he felt used. I guess, since he's on commission, I lost him several clients because I had questions and wanted to feel better about what I was getting myself into. He ended the phone call with telling me that, "He was deleting me from the program and he never wanted to hear from me again." Then, he hung up on me... In any good, reputable company, the customer always comes first. I have never been spoken to, the way Blaine spoke to me, from ANY company, in my life.
When I tried to call back on the main #800-868-1458, to make sure my information was deleted, I didn't type in an ext and it immediately took me back to Blaine's voicemail. This was VERY suspicious! His extension is x513.
I called back and tried dialing a few other extensions and it said, "no such extension." I finally dialed, "x512" and left a message. Then called back and got a rep by the name of "Crystal" at x511. She didn't apologize or say she would contact her supervisor to let him/her know. Instead, she said that she didn't see my information in the system. I asked her how I could be sure that my information was deleted...She said that I should be receiving a letter, within a few days, to let me know about the cancellation.
From the research I've done, this really doesn't sound like a legit company. Williamson Law Firm is supposed to have an affiliate in Austin, like Blaine said. However, when I tried to call the number, which is operated out of Kansas, there was an answering machine. Everything about this company seemed suspicious- from ruining your credit to the horrible customer service. PLEASE BE CAREFUL WITH THIS COMPANY.
This report was posted on Ripoff Report on 10/09/2009 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/morgan-drexen-integrated-lega-systems-anaheim-ca/las-vegas-nevada-89102/morgan-drexen-integrated-lega-systems-anaheim-ca-morgan-drexen-alliedlas-vegaswilliam-506969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Morgan Drexen Apologizes and Takes Action!
AUTHOR: J Katz - (USA)
SUBMITTED: Tuesday, October 13, 2009
Morgan Drexen spoke with Ms. Canales immediately to apologize for the behavior of the one "representative" with whom she spoke. Appropriate steps have been taken to ensure that this isolated incident does not repeat itself.
Morgan Drexen is not a company that "rips" consumers off! And it is most certainly NOT a cheesy Debt Settlement company. The Company's Chief Executive Officer has a strict policy against treating any potential law firm client in a disrespectful manner. It is the Company's policy to treat EVERYONE with respect and to show empathy for their financial crisis. We respect a consumer's choice to ask questions and gain a comfort level with individual representatives, the law firm, and with Morgan Drexen! Connecting with the consumer's personal crisis and to exhibit the natural personal overflow of compassion for their family are the characteristics of a Debt Settlement Paraprofessional that works at Morgan Drexen.
Advertisers above have met our
strict standards for business conduct.