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Report: #1264861

Complaint Review: Mortenson Family Dental Jeffersontown, KY - Nationwide

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  • Reported By: HB — Louisville Kentucky USA
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  • Mortenson Family Dental Jeffersontown, KY Nationwide USA

Mortenson Family Dental Jeffersontown, KY Try to upsell me on unnessary services and charged me for not providing any services Louisville Kentucky

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I am a healthy 29 year old who's been going to regular dental appoinments all my life. I made a first appointment for a teeth cleaning with Mortenson Family Dental. After I walked in, filled out new patient paperwork and was called for my appointment, the dental hygenist informed me I had to get x-rays before we could continue. I agreed to this and had four x-rays taken. Then I was seen by the doctor for about five minutes before the hygenist and doctor both left the room. Next, the billing assoicate came in with a list of deep cleaning procedures they were recommending totaling a cost of $900. I refused to consent to that service and asked the doctor if I could get a regular teeth cleaning as I have been getting all my life. The doctor said that we had to do the deep cleaning or no cleaning at all. I felt extremley uncomfortable after that and said I was going to get a second opinion and go elsewhere. They then proceeded to charge me for the office visit and billed my insurance for the x-rays without providing any service to me. I would not have consented to any service had I known they were not going to provide a teeth cleaning that day. Overall, I felt they purposely tried to oversell me on services and their mannerisms boarded on bullying and intimidation.

This report was posted on Ripoff Report on 10/31/2015 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mortenson-family-dental-jeffersontown-ky/nationwide/mortenson-family-dental-jeffersontown-ky-try-to-upsell-me-on-unnessary-services-and-char-1264861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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