Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #358216

Complaint Review: Mortgage Shield USA - Katy Texas

  • Submitted:
  • Updated:
  • Reported By: Columbus Ohio
  • Author Not Confirmed What's this?
  • Why?
  • Mortgage Shield USA Katy, TX Katy, Texas U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was recently called by a recording stating that there was a company that could help home owners with their mortgages. It stated that they would help me lower my interest rates and help if one had fallen behind on their monthly payments. I was in need of help and was transferred to a telemarketer who said he could help lower my interest rate.

He gave me a price of $199 and said they would send out a packet to my house, and that I could mail or fax it back to them to get started. They said the $199 price was the price to get started right away. They told me it should arrive at my house by three business days.

It has been almost a month now and I have not received anything. I have called them multiple times only to be put on hold or hung up on. I told them that I wanted my money back, and so I was transferred to Chris Martinez. He told me he would refund my money, but I never received it. Now whenever I call and ask for him, and state why I am calling he never picks up or returns any of my calls.

Mortgage Shield USA does nothing more than screw over the little guy who can't pay their bills, and makes them pay a few hundred dollars for nothing. I want everyone to know how despicable Mortgage Shield USA is.

Anonymous
Columbus, Ohio
U.S.A.

This report was posted on Ripoff Report on 08/01/2008 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mortgage-shield-usa/katy-texas/mortgage-shield-usa-ripping-off-the-helpless-katy-texas-358216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
6Consumer
4Employee/Owner

#10 Consumer Comment

You saved me $199.00, thanks!

AUTHOR: Alias - (U.S.A.)

POSTED: Friday, August 22, 2008

I got the same call, and was ready to send in the money yesterday when I decided to look up the company online and see if they were members of BBB, and I saw your reoprt. It really did sound too good to be true, but I would have done it if it weren't for your letter. Your article saved me money, time and aggrivation. I'll continue with my re-finance plan. Thank You, go Bucks!

Respond to this report!
What's this?

#9 Consumer Comment

You saved me $199.00, thanks!

AUTHOR: Alias - (U.S.A.)

POSTED: Friday, August 22, 2008

I got the same call, and was ready to send in the money yesterday when I decided to look up the company online and see if they were members of BBB, and I saw your reoprt. It really did sound too good to be true, but I would have done it if it weren't for your letter. Your article saved me money, time and aggrivation. I'll continue with my re-finance plan. Thank You, go Bucks!

Respond to this report!
What's this?

#8 Consumer Comment

You saved me $199.00, thanks!

AUTHOR: Alias - (U.S.A.)

POSTED: Friday, August 22, 2008

I got the same call, and was ready to send in the money yesterday when I decided to look up the company online and see if they were members of BBB, and I saw your reoprt. It really did sound too good to be true, but I would have done it if it weren't for your letter. Your article saved me money, time and aggrivation. I'll continue with my re-finance plan. Thank You, go Bucks!

Respond to this report!
What's this?

#7 Consumer Comment

You saved me $199.00, thanks!

AUTHOR: Alias - (U.S.A.)

POSTED: Friday, August 22, 2008

I got the same call, and was ready to send in the money yesterday when I decided to look up the company online and see if they were members of BBB, and I saw your reoprt. It really did sound too good to be true, but I would have done it if it weren't for your letter. Your article saved me money, time and aggrivation. I'll continue with my re-finance plan. Thank You, go Bucks!

Respond to this report!
What's this?

#6 Consumer Comment

Absolute bullsh*t.

AUTHOR: Mlmguru - (U.S.A.)

POSTED: Monday, August 18, 2008

period, Your disabled and can't afford a measly $3500 and wonder why your being foreclosed on? Maybe because don't qualify for a loan and can't buy a house. 12 PERCENT TO 6 PERCENT FOR THE LIFE OF THE LOAN, Thats pathetic, you could do better with a credit card.

Respond to this report!
What's this?

#5 Consumer Suggestion

This Company saved my life

AUTHOR: Arealsatisifiedcustomer - (U.S.A.)

POSTED: Monday, August 18, 2008

COMPLETELY NOT A RIP OFF! My family and I were in foreclosure and had a sale date of July 25th 2008. By that following Monday they had my $3,500 in late payments deferred to the back of my loan and had my interest rate lowered from a 12% adj to 7.7 Fixed for the life of the loan. I am disabled and on a fix income and still had the mortgage company work with me. And to say you did not receive a refund is a typical complaint that all businesses deal with. This company saves homes from foreclosure especially in a time like this when its needed. Seriously now tighten up.


-Sharol

Respond to this report!
What's this?

#4 REBUTTAL Owner of company

MortgageShield Helps 100's of people a day.

AUTHOR: Chris Martinez - (U.S.A.)

POSTED: Friday, August 15, 2008

I have read the preceeding complaint from our customer in Ohio. First thing I would like to let everyone is that MortgageShield has no problem refunding customers their money. Our company works very hard to modify and correct mortgages for people that have fallen behind. There are several shady companies that promise the world for thousands of dollars. The charge for our service is minimal for the service we perform. Unfortunatley, the demand for our service has increased greatly because of the market condition. We have outgrown our space and are in the process of hiring more people to aid in the overwhelming response to our program. Please understand this, Anonymous, if were not able to help you or your fell misinformed of our services, I will gladly refund you your money, NO QUESTIONS ASKED. We are not in this business purely for profit, we legitmely and sincerly are here to help people save their homes. Please call me directly to 832-598-9101 and I will personally next day you a full refund. This option is open to all of customers if our program does not work for you. It is more important to us that you keep your home than us making a buck.

Thank you for your time.

God Bless.

Chris Martinez

Respond to this report!
What's this?

#3 REBUTTAL Owner of company

MortgageShield Helps 100's of people a day.

AUTHOR: Chris Martinez - (U.S.A.)

POSTED: Friday, August 15, 2008

I have read the preceeding complaint from our customer in Ohio. First thing I would like to let everyone is that MortgageShield has no problem refunding customers their money. Our company works very hard to modify and correct mortgages for people that have fallen behind. There are several shady companies that promise the world for thousands of dollars. The charge for our service is minimal for the service we perform. Unfortunatley, the demand for our service has increased greatly because of the market condition. We have outgrown our space and are in the process of hiring more people to aid in the overwhelming response to our program. Please understand this, Anonymous, if were not able to help you or your fell misinformed of our services, I will gladly refund you your money, NO QUESTIONS ASKED. We are not in this business purely for profit, we legitmely and sincerly are here to help people save their homes. Please call me directly to 832-598-9101 and I will personally next day you a full refund. This option is open to all of customers if our program does not work for you. It is more important to us that you keep your home than us making a buck.

Thank you for your time.

God Bless.

Chris Martinez

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

MortgageShield Helps 100's of people a day.

AUTHOR: Chris Martinez - (U.S.A.)

POSTED: Friday, August 15, 2008

I have read the preceeding complaint from our customer in Ohio. First thing I would like to let everyone is that MortgageShield has no problem refunding customers their money. Our company works very hard to modify and correct mortgages for people that have fallen behind. There are several shady companies that promise the world for thousands of dollars. The charge for our service is minimal for the service we perform. Unfortunatley, the demand for our service has increased greatly because of the market condition. We have outgrown our space and are in the process of hiring more people to aid in the overwhelming response to our program. Please understand this, Anonymous, if were not able to help you or your fell misinformed of our services, I will gladly refund you your money, NO QUESTIONS ASKED. We are not in this business purely for profit, we legitmely and sincerly are here to help people save their homes. Please call me directly to 832-598-9101 and I will personally next day you a full refund. This option is open to all of customers if our program does not work for you. It is more important to us that you keep your home than us making a buck.

Thank you for your time.

God Bless.

Chris Martinez

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

MortgageShield Helps 100's of people a day.

AUTHOR: Chris Martinez - (U.S.A.)

POSTED: Friday, August 15, 2008

I have read the preceeding complaint from our customer in Ohio. First thing I would like to let everyone is that MortgageShield has no problem refunding customers their money. Our company works very hard to modify and correct mortgages for people that have fallen behind. There are several shady companies that promise the world for thousands of dollars. The charge for our service is minimal for the service we perform. Unfortunatley, the demand for our service has increased greatly because of the market condition. We have outgrown our space and are in the process of hiring more people to aid in the overwhelming response to our program. Please understand this, Anonymous, if were not able to help you or your fell misinformed of our services, I will gladly refund you your money, NO QUESTIONS ASKED. We are not in this business purely for profit, we legitmely and sincerly are here to help people save their homes. Please call me directly to 832-598-9101 and I will personally next day you a full refund. This option is open to all of customers if our program does not work for you. It is more important to us that you keep your home than us making a buck.

Thank you for your time.

God Bless.

Chris Martinez

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now