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Report: #651432

Complaint Review: Motime - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: T.H. — Pasadena California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Motime Internet United States of America

Motime Charges for ringtones and downloads that you will NEVER receive , Internet

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I was searching the internet for a specific cell phone ringtone. I found it advertised as "FREE" on www.motime.com. I attempted to download the ringtone and got a message saying I would need to pay $9.99 a month for a service subscription. The $9.99 per month subscription would grant me 15 downloads a month. $10 for 15 ringtones?? GOOD DEAL...or so I thought!! I subscribed on a SUNDAY and was immediately sent a text saying the download for my ringtone was on its way. Come FRIDAY, I still had not received the download so I called the company to see what was going on. I was given the run around, put on hold forever, and was actually YELLED at by a rep. When I was finally transfered to a supervisor, I was told I could not receive a refund because my $9.99 payment was for the subscription and not for the download. They had no intention of ever sending me my ringtone. So what did I get in exchange for my $9.99 and 30+ mins. of arguing with extremely rude customer service reps?? Absolutely NOTHING!!! (other than a headache) NEVER use www.motime.com. It's a SCAM!   

This report was posted on Ripoff Report on 10/15/2010 02:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/motime/internet/motime-charges-for-ringtones-and-downloads-that-you-will-never-receive-internet-651432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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