Complaint Review: Movado Group, Movado Tyson's Corner Boutique - Fairfax Virginia
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- Author Confirmed
- Movado Group, Movado Tyson's Corner Boutique 8051L TYSONS CORNER CTR #J6L MCLEAN, VA 22102 Fairfax, Virginia U.S.A.
- Phone: 703-917-8901
- Web:
- Category: Clock Repair
Movado Group, Movado Tyson's Corner Boutique Damaged my watch. Wanting to do unnecessary work. Held my watch. Fairfax Virginia
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I bought my Movado Vizio in late 2000 for $600 at Movado Dealer.
A watch dealer in NY was not able to open the watch to replace the battery in summer 2005. Causing minor marks in the casing.
Tyson's Corner Boutique (703-917-8901) put in new battery and later said the back case was damaged because it was "pushed-in". I stated the watch is no way was damaged because I took good care of it and no way it was damaged by the NY watch store.
TC Boutique sent the watch to Movado repair center (Fay Reid, Karen Remhoss, 1-800-810-2311) and they wanted to overhaul my watch for $375! I said is ridiculous and they lowered it to $250. I told them all I wanted was a new battery.
Movado repair center said overhauling the watch is required as the watch is "not damaged" (this is contrary to TC Boutique's statement that claimed the watch was "pushed-in" damaged) but a "recommended" service to all Movado watches.
I would appreciate your help in getting this resolve. As you can see, they wanted to fix nothing for $250 ("discounted" from $375). All I needed was a new battery.
TC Boutique has my watch since December 18,2005.
Thank you for your help!
Long
Fairfax, Virginia
U.S.A.
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This report was posted on Ripoff Report on 03/02/2006 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/movado-group-movado-tysons-corner-boutique/fairfax-virginia-22031/movado-group-movado-tysons-corner-boutique-damaged-my-watch-wanting-to-do-unnecessary-w-178899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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