Complaint Review: Moveaholics - TEMPE AZ
Moveaholics Andrew Zavarella LOST PERSONAL PROPERTY / RUDE / NOT RESPONSIVE! TEMPE AZ
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I spent $500 (between them moving me in Oct to a storage unit and then moving me out of my storage into my new place on 2/2/18). I'm extremely frustrated with them because not only did they unassembled my bed (including parts that didn't need to be taken off) but they lost all of my hardware and major pieces to my bed. I let them know Saturday (2/3) around noon that I was missing some important things and to give me a call I got no response. On (2/4) I called and got no answer and when my call was returned he had absolutely no empathy. It's been 5 hours since he said he would check and get back to me and I haven't received an update or a response to my texts. At this point I have to buy a new bed frame and feel as though I can't trust this company. If you're looking for a moving service don't use this one. They don't stand by their service or reimburse you for losing your property.
Andrew admitted to losing my property and having a WAREHOUSE/STORAGE full of items that have gone "missing" after jobs. This company is completely irresponsible and he said he would order the parts that he lost from EBAY, which would take up to a month. I did not want to wait a month I wanted to be reimburse especially after my bed frame was scratched and excessive puncture wounds were found. I have pictures of everything from my property to the empty first apartment, to my loaded storage unit, to the day they were 3 hours late and tried to squeeze more money out of me.
I will never do business with this company and they were not even responsive when the better business bureau reached out to them, which shows just how spineless these "men" are.
This report was posted on Ripoff Report on 04/12/2018 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/moveaholics/tempe-az-85283/moveaholics-andrew-zavarella-lost-personal-property-rude-not-responsive-tempe-az-1438374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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