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Report: #428347

Complaint Review: Movie Cube - Dallas Texas

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  • Reported By: dallas Texas
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  • Movie Cube 3939 Frankford Rd Dallas, Texas U.S.A.

Movie Cube DVD movie renting kiosk Dallas Texas

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This rental service is like RedBox but much worse. The Movie Cube Kiosk went out of order when I tried returning a DVD 2 days after I rented it. I spoke with the grocery store clerk and they said they would handle it and I should come back another day. Although I should be charged $3 for being late, the company tries to get away with charging me $38 and does not believe that they should have to reimburse me for something that is their fault. I told them that $5 would be an appropriate charge even though I was being generous with the offer but they didn't think it would be a good idea to take the blame for something that was their mistake. They reimbursed me $22 but went ahead and charged me $15 total even though their machine was what caused the problem. They do not care about their customers or potential customers and I suspect I am not the only one who has had this problem.

dallas, Texas

This report was posted on Ripoff Report on 02/25/2009 12:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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