Report: #729208

Complaint Review: MovieMars - Indian Trail North Carolina

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Submitted: Sat, May 14, 2011
Updated: Sat, May 14, 2011
Reported By: pissed — Palm Bay Florida United States of America

Author Not Confirmed

Why?

MovieMars 1113 Technology Drive Suite A Indian Trail, North Carolina United States of America

Phone:
Web:
Category: Video Stores

MovieMars Bought Dvd. They sent wrong Region.(won't play in US) Returned movie and never got refund Indian Trail , North Carolina

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I bought a DVD from Movie Mars.
They sent the wrong region. (The dvd they sent me does not
play in the United States).

When I complained, they claimed they don't
classify the wrong region as a defect.

I sent the movie back with on-line form from Moviemars.

That was six weeks ago still have not received refund.

I sent them an email and here is the response I got from them:
Hello,
I apologize but due to a open dispute I am unable to assist you further. Please allow for this matter to be handled within the dispute.
Thank you for your understanding.

Kelly
Customer Service Representative

Movie Mars, Inc.
1113 Technology Drive |Suite A
Indian Trail | North Carolina | 28079

This report was posted on Ripoff Report on 05/14/2011 07:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/moviemars/indian-trail-north-carolina-28079/moviemars-bought-dvd-they-sent-wrong-regionwont-play-in-us-returned-movie-and-never-729208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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