Report: #1430054

Complaint Review: MoviePass - New York New York

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Ripoff Report is Xcentric Ventures

Submitted: Mon, February 19, 2018
Updated: Mon, February 19, 2018
Reported By: Max — Pomona California United States

Author Confirmed

Why?

MoviePass New York, New York United States

Phone:
Web: Moviepass.com
Category: Movies, DVDs, VHS,

MoviePass Purchased two MoviePass cards from Costco, only received one New York New York

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After registering my purchases, we received emails indicating MoviePass cards had been mailed. Only one card was delivered by USPS. Since Jan 29, 2018, I have repeatedly sent messages via the website and mobile app but have never received anything other than automatic replies. The phone number to call on the MoviePass card does not connect to any human being ... only a recoding that refers you to the FAQs on the website. Worst customer service experience. EVER!! Will try demanding help from Costco, but not holding my breath.

This report was posted on Ripoff Report on 02/19/2018 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/moviepass/new-york-new-york/moviepass-purchased-two-moviepass-cards-from-costco-only-received-one-new-york-new-york-1430054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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