Complaint Review: Moving Mania INC - Pembroke Park FL
Moving Mania INC Moving Mania INC BE WARNED!!!!!! Pembroke Park FL
*Consumer Comment: Unbelievable
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Our whole Moving Mania experience was just horrible. We were quoted one rate, but ended up paying double due a few extra cubic feet. Who knew a few tubs and boxes would cost just as much as a whole load.
Then the pickup crew arrived an hour late. Totally unprofessional. The MM staff was completely rude and argumentative. We couldn't get a straight answer for our delivery date. It was constantly changing.
We finally received our items from Moving Mania—several streets away as they would NOT deliver to our door. According to their very rude customer service people, they conveniently made it our problem for delivery due to the fact their moving truck was so large.
That wasn’t our problem. But they made it our problem.
They wanted to charge us an extra $400 so they could rent a smaller truck. We didn't agree to their terms. We ended up renting our own truck for $40 and did the exchange while blocking traffic. In the end, MM did not deliver our items to our door or place them in our desired room upon delivery as per the contract—something they LOVE to refer to.
Another problem we encountered was some of our items were broken. (I’ve attached pictures).
So much for MM's supposed “safe” moving practices. Don't trust this ripoff company. They will empty your bank account, destroy your stuff as well as your nerves.
This report was posted on Ripoff Report on 11/07/2018 02:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/moving-mania-inc/pembroke-park-fl-33023/moving-mania-inc-moving-mania-inc-be-warned-pembroke-park-fl-1466855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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