Complaint Review: Moving Star - King Van Lines - Sacramento California
- Moving Star - King Van Lines 6963 Power Inn Road Sacramento, California U.S.A.
- Phone: 877-432-6683
- Web:
- Category: Moving Companies
Moving Star - King Van Lines moving company ripoff relocation Sacramento California
*Author of original report: Moving Star aka King Van Lines
*Author of original report: Moving Star aka King Van Lines
*Author of original report: Moving Star aka King Van Lines
*Author of original report: Moving Star aka King Van Lines
*Consumer Suggestion: Call AMSA
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I got a moving quote from Mey at Moving Star (DOT #1082608) via email 4/24/07. The estimate was $1149.00. I asked if there was any additional prices I
should be aware of. Mey assured me there was none. On 5/4/07 I ordered the service for 5/19/07 and paid a deposit of $173.00 via debit card ,leaving a balance of $976.00.
The moving company called and asked if I could change the date to the day before and said they would be there in the morning. I agreed. The movers showed up late afternoon speaking poor English. My things were loaded which was significantly less than the original list. After the things were loaded I was asked for a
"customary" tip. I gave then a $50.00 check. Then they told me that the total price was now $2499.00! My things were already loaded. I was told I could not get them until I paid the balance. They would not unload. I
gave them all the cash I had $1000.00 and was told I must pay the balance upon delivery.
I could understand a slight difference in my favor due to a small amount but to increase it over 100% is consumer robbery. I have been calling and leaving messages for over 2 weeks. I have called Mey and left messages as well as sent an email. I called and left messages at the main office in Sacramento. I finally got someone to answer the phone yesterday (6/5/07 the day I was to receive delivery) and spoke with a Collena. Collena said I may get my delivery around the 7th or 8th. Shortly after (10:07am) I got a call from "Jenny". Jenny promised to call me back to discuss the inventory list within a few hours. That was yesterday. I am still waiting.
Christy
Longview, Washington
U.S.A.
This report was posted on Ripoff Report on 06/06/2007 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/moving-star-king-van-lines/sacramento-california-95828/moving-star-king-van-lines-moving-company-ripoff-relocation-sacramento-california-252692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Moving Star aka King Van Lines
AUTHOR: Christy - (U.S.A.)
SUBMITTED: Monday, June 11, 2007
All is well...
I spoke with Abby and my issues are resolved. I will definately use King Van Lines again. THANK YOU "Abby"!

#4 Author of original report
Moving Star aka King Van Lines
AUTHOR: Christy - (U.S.A.)
SUBMITTED: Monday, June 11, 2007
All is well...
I spoke with Abby and my issues are resolved. I will definately use King Van Lines again. THANK YOU "Abby"!

#3 Author of original report
Moving Star aka King Van Lines
AUTHOR: Christy - (U.S.A.)
SUBMITTED: Monday, June 11, 2007
All is well...
I spoke with Abby and my issues are resolved. I will definately use King Van Lines again. THANK YOU "Abby"!

#2 Author of original report
Moving Star aka King Van Lines
AUTHOR: Christy - (U.S.A.)
SUBMITTED: Monday, June 11, 2007
All is well...
I spoke with Abby and my issues are resolved. I will definately use King Van Lines again. THANK YOU "Abby"!

#1 Consumer Suggestion
Call AMSA
AUTHOR: Sharon - (U.S.A.)
SUBMITTED: Wednesday, June 06, 2007
King Van Lines is a member of the American Moving & Storage Association. Maybe calling them (moving dot org) can get you someone who can step in on your behalf, or at least get some answers as to what the heck's going on in your move.
There is a 110% Rule, you'll find info in the Your Rights & Responsibilities When You Move booklet, or weblink, that the movers are required by law to give you. This Rule states that upon delivery, you are supposed to get your stuff relinquished if you've paid the movers 110% of the original estimate (and you've already paid them $1000). The remaining balance will be billed to you, but not until the 30th day after delivery.
They will also have to provide you, upon delivery, with Certified Weight Tickets showing how much your load actually weighed, since this is how they're calculating your final bill.


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