Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1158998

Complaint Review: MtgFanatic.com - Internet

  • Submitted:
  • Updated:
  • Reported By: 6jerfz — worcester Massachusetts
  • Author Not Confirmed What's this?
  • Why?
  • MtgFanatic.com Internet USA

MtgFanatic.com Sale, Overdue Payment, Customer Service, Lie, No Contact, Recurring Houston Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 MtgFanatic.com offers a service to buy your used Magic the Gathering cards at set prices. You choose which cards you are selling and are given a value based on their set price. Then, you send your cards to them, which they have to process. At this point, they will remove any cards they do not want or that do not meet their standards and they send them back to you and keep the rest, for which they will pay you a predetermined amount. Their website states that payments will be doled out within 12 weeks.

I made three sales to MtgFanatic.com: 3/10/2014, 3/11, 2014, 3/12/2014. 12 weeks from those dates are 6/4/2014, 6/5/2014, and 6/6/2014, respectively. It is now July 2nd, 2014, and I have not been paid. I messaged the company's customer service multiple times asking about my payment only to have my questions fall on deaf ears as I got no response. I sent my last message on May 27th, asking when my payment would be processed; I recieved an e-mail from customer service with the owner telling me that they could "send my cards back".

The problem with sending the cards back is that the prices on these cards are volatile, and 4 months is plenty of time for card prices to go from high to low based on their relevency in the tournament circle. That being said, I stated that I did not want the cards back, but instead wanted to be paid what I was originally quoted (minus cards they did not want at the time they recieved them). If I had known that my cards would be held for four months, I could have sold them to another company for a similar amount--If I got them back now, there's no telling what kind of loss in value I would see thanks to the company holding the cards for so long.

I think I will get paid eventually, but I'm very nervous that they will attempt to send my cards back without payment and will have essentially cheated me out of the value of my cards. I will never use this service again with this website.

This report was posted on Ripoff Report on 07/02/2014 06:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mtgfanaticcom/internet/mtgfanaticcom-sale-overdue-payment-customer-service-lie-no-contact-recurring-housto-1158998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now