Report: #1319234

Complaint Review: Multiplan PPO Insurance - Internet

  • Submitted:
  • Updated:
  • Reported By: Kay — Wellington Florida USA
  • Author Confirmed What's this?
  • Why?
  • Multiplan PPO Insurance Internet USA

Multiplan PPO Insurance Multi Plan PPO Insurance; Delta Dental insurance and vision Insurance providers that are a scam! By phone- called me Internet/ phone

*Consumer Comment: Multiplan PP0

*REBUTTAL Owner of company: Multiplan PPO

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I was contacted by them multiple times after going online and stating that I need health insurance coverage since I am leaving my current job and will be self employed. The first time they called, I explained I had found a provider (Molina). I have never heard of Molina, but my mom had, so I agreed. They hung up. THEN they called again the next day. The guy (Robert) claimed he could find me a cheaper better plan. I allowed him to look. He claimed he found a PPO plan with 0 deductable and 0co-pay except on perscription drugs...it was cheaper than Molina and sounded great! I was stoked! I asked who it was, he said the number one insurance provider "Multi plan". I was skepticle and told him, I need to think.

He called the next day and asked if I was still interested. I was still skepticle and began to ask him questions based upon what I was told from Molina. He was able to give me a lot of information but not enough, since I did not pay. He said that because of FRAUD- yes he said this!!- he cannot give me information until I pay. However, it was 100% refundable. I was very, very reluctant, but was intreigued by the $50 a month cheaper price, so I agreed to pay. He instantly was able to give me his name, phone number, how much co-pay I had to pay, my co-insurance amount, and assured me more would be in my email within 3 hours. I was excited, but still skepticle.

So, I began to google search as I was speaking to him. THEN, we were disconnected. At that moment, there I saw FRAUD; SCAM; ALERT. Several sites stating that this was a scam! I freaked! I called back and told the rep and she put me on hold. Then HE called ME back! Yes, he did! I told him I wanted to cancel, he then siad "its canceled" and HUNG UP! No confirmation number, no nothing!!! Just, click! I then called me credit card company and had the card canceled immediately (it was due in 1 month so it really was no big deal). However, for anyone else DO NOT AGREE!!! SCAM!!!!! Ugh, always research and stick to your gut! Regardless of money!!! Lesson learned luckily it wasnt worse! 

This report was posted on Ripoff Report on 07/27/2016 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/multiplan-ppo-insurance/internet/multiplan-ppo-insurance-multi-plan-ppo-insurance-delta-dental-insurance-and-vision-insu-1319234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Multiplan PP0

AUTHOR: Evagelia - (United States)

POSTED: Wednesday, May 09, 2018

 Ok Thankfully i read your reviews while on the phone with the rep asking for my credit card to place an order for health ins. As soon as i mentioned the reviews on here, he started to make excuses and then hung up on me! It’s a scam

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#1 REBUTTAL Owner of company

Multiplan PPO

AUTHOR: Kathryn - (United States)

POSTED: Saturday, February 24, 2018

 I have been on Multiplan PPO since 1/24/18. I pay $500 a month for this insurance. 6 weeks ago I awoke with severe pain in my right shoulder. I saw my orthopedic surgeon & he did a steroid injection and ordered a MRI. My MRI showed a significant rotator cuff tear and the dr scheduled surgery for 2/28/18. I got a call from the surgery center today and they told me my insurance would not pay but $2000 & I would be responsible for about $21,000 . I have filed a verbal appeal. This pain is terrible. They told me I had a pre-existing illness and my wait for surgery is 12 months. I cannot imagine going through this pain for the next 12 months. I am quite upset about this situation but I don't guess I have any recourse. I made a very bad choice when I picked this insurance plan. I wish there was a way to get the surgery that I so desperately need.

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