Complaint Review: Muscle Car City, Alice Russell - Santa Ana California
- Muscle Car City, Alice Russell 1016 1st Street Santa Ana, California U.S.A.
- Phone: 714-417 1925
- Web:
- Category: Body Work & Repair
Muscle Car City, Muscle Car City, Alice Russell is a complete RIP OFF!!!! Santa Ana California
*Consumer Comment: looking for Alice Russell victims please read-Matt from sweden call me
*Consumer Comment: FAR FROM A RIPPOFF, ACTUALLY THE COMPLETE OPPOSITE!
*Consumer Comment: Rave Reviews for Muscle Car City
*REBUTTAL Owner of company: THIS POSTING IS A HOAX
*Author of original report: Muscle Car City, Alice Russell is a complete RIP OFF!!!! Santa Ana California
I have also been ripped off by Alice Russell and Muscle Car City in Santa Ana California. I know there are more people out there in the same situation. I was going to restore the car of my dreams but it ended up as a nightmare. I payed $7500 in advance and was going to pay 7500 more at the end af restoration. The deal was 15000 and 3 month.
After 6 month she sprayed some primer on the car just to show some pictures but after 8 month I had to pick up the car and send it to a real body shop. I never got the money back and a lot of parts was missing like all A/C parts, engine and transm. parts, moldings.
Matt, Sweden
Matt
Riksgransen
Sweden
This report was posted on Ripoff Report on 09/09/2008 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/muscle-car-city-alice-russell/santa-ana-california-92701/muscle-car-city-muscle-car-city-alice-russell-is-a-complete-rip-off-santa-ana-calif-371189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Comment
looking for Alice Russell victims please read-Matt from sweden call me
AUTHOR: David - (U.S.A.)
SUBMITTED: Wednesday, December 08, 2010
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#4 Consumer Comment
FAR FROM A RIPPOFF, ACTUALLY THE COMPLETE OPPOSITE!
AUTHOR: Doug Ray - (U.S.A.)
SUBMITTED: Monday, June 15, 2009
I came across Alice about a month ago and I am SO GLAD I DID! She has been nothing but helpful, informative and straight forward in my process of restoring my 1955 Buick Special. From her giving me unbelievable deals on a rear window and engine, to her advise on what to look for to make sure I'm not getting a bum wrap, Alice has been nothing short of GREAT!
She has been very understanding to my needs. Through her display of business ethics I truly feel that she is looking out for my best interest. She has not pushed any of her products on me and has not attempted to sucker me into a sale for a quick cheap buck.
I will continue to go to Alice for parts, advise, and support until, and I imagine after my car is complete. It is rare to find someone that is willing to help you and share your enthusiasm without expecting something in return.
If you feel like contacting me please feel free to do so.
Thank you,
Doug Ray
Brea, CA

#3 Consumer Comment
Rave Reviews for Muscle Car City
AUTHOR: Buick Bonery - (U.S.A.)
SUBMITTED: Sunday, June 14, 2009
I have supplied parts to Muscle Car City for the past year and I can tell you that Alice is very attentive to detail and does quality work. This is based upon the types of things that she orders from me. I even send her nuts, bolts and screws so that she has the exact parts to make the car as original as possible. She has called me for technical advice a few times, and her bottom line is that she will not release a car until it meets her high standards. I have referred a few of my customers to her and they have all commented favorably on her high energy, devotion to her work, and impeccable attention to detail. Anyone who wants to verify that my response is genuine is invited to do so.

#2 REBUTTAL Owner of company
THIS POSTING IS A HOAX
AUTHOR: Alice - (U.S.A.)
SUBMITTED: Sunday, June 14, 2009
This complaint is a Hoax and I demand proof that you ever did buisnes with my Company.
The truth is all these reviews where posted by the same Person.
This person is Dave G.G. Please do not be Nave check the dates on the postings.
Is it not a little strange that all of the post's where done right after the other?
If at any time anyone wants to see the countless slanders, see photo's of the car he is complaining about, read the correspondence from my attorney or the State of California please let me know.
The internet can be one of two things a wonderful resource of information, or a way for hateful people to scam, terrorize, stalk, manipulate, slander, and or tell out right lies about products, people or companies. It is very unfortunate that some people depend upon words of a cyber space individual to base their decisions. There is always three sides of any story the complaint the rebuttal and the truth. The truth can be found by actually meeting a individual instead of looking into a screen.
Thank You,
Alice Russell / Owner Muscle Car City

#1 Author of original report
Muscle Car City, Alice Russell is a complete RIP OFF!!!! Santa Ana California
AUTHOR: Matt - (Sweden)
SUBMITTED: Tuesday, September 09, 2008
I have also been ripped off by Alice Russell and Muscle Car City in Santa Ana California. I know there are more people out there in the same situation. I was going to restore the car of my dreams but it ended up as a nightmare. I payed $7500 in advance and was going to pay 7500 more at the end af restoration. The deal was 15000 and 3 month. After 6 month she sprayed some primer on the car just to show some pictures but after 8 month I had to pick up the car and send it to a real body shop. I never got the money back and a lot of parts was missing like all A/C parts, engine and transm. parts, moldings.


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