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Report: #250416

Complaint Review: Musictoday.Com - Crozet Virginia

  • Submitted:
  • Updated:
  • Reported By: Rapid City South Dakota
  • Author Confirmed What's this?
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  • Musictoday.Com police.shop.musictoday.com Crozet, Virginia U.S.A.

Musictoday.Com Ripoff Misrepresented Product Receipt Date Bait and Switch Expedited Shipping Offer Crozet Virginia

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On 5/14/2007 I responded to a promotion that was available via my Police Fan Club web site membership. The web site includes a link to a fan club storefront powered by Musicatoday.com.

The items I ordered from the store were a T-shirt and Pin combo to celebrate the Police tour opening night. The text of the product included the line : "Your card will be charged at the time you order, but your order will ship on or around May 25, 2007. "

I responded to an offer that allowed me to pay an additional shipping amount in order to be guaranteed that I would receive this item "on the release date". The only release date listed anywhere with respect to this item was the above-referenced warehouse release date of the 25th.

I received an email on the 24th with a tracking number, and checked the status only to find out that the item is not going to be delivered to me until the 29th. Musictoday.com is refusing to refund the extra $18.45 I paid in order to be guaranteed receipt on release date. The "on or around May 25th" made it clear that the item could in fact be shipped for receipt on the 25th.. it was "on or around", not "on or after".

I have screen prints from my order process, and there is no mention of any date other than the 25th. Musictoday.com is now claiming that the release date for the Shirt is the 29th, and that that was listed in the product details at the time of my order. My printouts show otherwise.

Karen
Rapid City, South Dakota
U.S.A.

This report was posted on Ripoff Report on 05/25/2007 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/musictodaycom/crozet-virginia-22932/musictodaycom-ripoff-misrepresented-product-receipt-date-bait-and-switch-expedited-shippi-250416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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