Complaint Review: Mvelopes.com - Internet
- Mvelopes.com Mvelopes.com Internet U.S.A.
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- Category: Software
Mvelopes.com Difficult to Cancel Subscription Internet
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When I signed up for an Mvelopes.com account, and stopped using it after I discovered the product is WAY TOO SLOW ON DIALUP (they will never tell you this in their 'testimonials' or FAQ), they kept charging me for the service. Since the trial period of 30 days had ended, and I had not notified them that I wanted to cancel, they relied on the fact that it is (a) difficult to find the information needed to cancel and (b) most people will not bother going through the hassle of a telephone conversation or wouldn't think it was required to do so, they went on their merry way... making lots of money off me. Well, I am filing a report against them since they are deliberately making it difficult for consumers to cancel with them. Their hours of operation are M-F,and I think they close at 5pm or earlier. This is going to make it hard for most poor folks (the ones that need the product the most, and Mvelopes knows this) to make that telephone call.
Tom
Sadieville, Kentucky
U.S.A.
This report was posted on Ripoff Report on 05/13/2007 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mvelopescom/internet/mvelopescom-difficult-to-cancel-subscription-internet-248507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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