MWI Homeworks Plus Fraudulent Billing ripoff Omaha Nebraska

On June 14, 2004, I ordered a Micro*Touch Hair Trimmer set. During the course of the telephone call, I was offered a "special deal" for a "home savings program."

I told the operator that the only thing I was interested in ordering was the hair trimmer. She was persistent, despite my disinterest in the "program." During her "pitch" she told me that I would receive an information packet in the mail, I again told her that I was not interested.

One and a half months later, I find out that the charge card that I used to purchase the Micro*Touch Hair Trimmer set is being charged $139.95 for this MWI Homeworks Plus program that I never requested, in fact very adamently declined!

I checked online and obtained a telephone number for MWI Homeworks Plus, and called them. I was transferred three times, explained my situation to each of these individuals. In the process it was explained to me that they could reduce the rate by $60. and again was told of the wonderful benefits of this program.

Finally, after a ten minute conversation of explaining that I never agreed to be a part of this program nor did I receive the "information packet" that I was told I should have received, I convinced the operator that under no uncertain terms was I interested in the program and that all I wanted was a full refund.

I told the operator the only way that he could assist me was to cancel my membership and issue me a FULL refund. He told me that my membership would be cancelled and that I should see the refund on my credit card statement within two business days.

I called back to verify the cancellation of my membership. I spoke with another individual who did verify that my membership had indeed been cancelled, and reminded me that it could take two business days for this to be reflected.

Timothy
Redford, Michigan
U.S.A.