Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #128097

Complaint Review: MWI, PrivacyPlus, MemberWorks, HomeWorks - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: Dadeville Alabama
  • Author Confirmed What's this?
  • Why?
  • MWI, PrivacyPlus, MemberWorks, HomeWorks 9500 W Dodge Road Omaha, Nebraska U.S.A.

MWI, PrivacyPlus, MemberWorks, HomeWorks Credit Card Charges Unauthorized by Cardholders Omaha Nebraska

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I received some information in the mail today from HomeWorks, informing me I needed to renew a membership I never was aware I had. It also informed me that if I did nothing within 30 days, my credit account would be charged $179.95.

I searched the internet for 'HomeWorks', came upon this website and discovered that many others were having similar problems with unauthorized charges by the company dba MWI and other names.

I called 1-888-584-5025, a number I found in a rebuttal to a message, here. I spoke with a person who identified himself as the Director of Customer Services. He informed me that a person named __[undisclosed, here]__, an employee of the credit card company, had authorized the payments. Of course, when I contacted the credit card company, they said that no employee is authorized to approve payments.

There is much more to this which I will not go into here other than that this apparently began in 1998 (!) and went unnoticed until today. According to the company's records, charges through January of this year amount to more than $860, all unauthorized by the cardholders.

I am initiating actions through the fraud department of the credit card company in an attempt to recover the unauthorized payments. And I have also contacted the US Postal Service, since this practice involved use of the US Mail.

Needless to say, with much expensive egg-on-face, we (my 'bookkeeper' and I) will revise our procedures for review of credit cards charges, effective immediately.

Tom
Dadeville, Alabama
U.S.A.

This report was posted on Ripoff Report on 01/19/2005 03:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mwi-privacyplus-memberworks-homeworks/omaha-nebraska-68114/mwi-privacyplus-memberworks-homeworks-credit-card-charges-unauthorized-by-cardholders-o-128097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now