Complaint Review: My Credit Group Inc. - San Marcos California
- My Credit Group Inc. 820 Los Vallecitos Blvd. Suite F, San Marcos, California U.S.A.
- Phone: 800-430-7494
- Web:
- Category: Credit & Debt Services
Mycreditgroup.com - My Credit Group Inc. BEWARE DO NOT GET SCAMED San Marcos, California
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BEWARE OF mycreditgroup.com. I signed up in September 29 2008, paid $99 down, two weeks later I paid $59 for the month and every month after to repair my credit. I was told it would be about 45 days before I would hear any thing from the three credit agencies, two months later I called back with concern, I spoke to my rep. Who explain I should receive them in a few days. Few days later I contacted cancelation dept. and spoke to a female in November 7, she said they would stop the automatic payment from my account. Nov. 17 they took out $59 from my checking, I quickly called back to find out what's going on and the same female told me Oops you need to send an email of cancelation. I sent an email on Nov. 25 to stop the payments for December and for a full refund. Dec. 12 THEY TOOK OUT ANOTHER $59 DOLLARS. I called on a Saturday and got a voice mail saying we're not open at this time, please wait to leave a message for the next business day I hold until it said the same thing over and OVER AND OVER. Was not able to leave a message, Monday I call my bank ((Bank of America) GREAT BANK) they issued a refund (($59) for Dec.) and investigate the matter further. I called the company back and spoke to Matt, he claim that he was the owner and that I'm a young punk trying to get my money and telling him how to run his company, and continued to swear and offer no solutions. I hung the phone up when he just continued to swear and get every angry. I called my bank once again and they issued a full refund and are investigating this. All I have to say is BEWARE OF mycreditgroup.com. RIPOFF.
Jake
RSM, California
U.S.A.
This report was posted on Ripoff Report on 01/06/2009 09:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-credit-group-inc/san-marcos-california-92069/mycreditgroupcom-my-credit-group-inc-beware-do-not-get-scamed-san-marcos-california-408955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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