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Report: #524481

Complaint Review: My Life / Reunion Search - Santa Monica California

  • Submitted:
  • Updated:
  • Reported By: Judy — Richmond Virginia United States of America
  • Author Not Confirmed What's this?
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  • My Life / Reunion Search 2118 Wilshire Blvd., Box 1008 Santa Monica, California United States of America

My Life / Reunion Search Took money from my account for automatic renewal, and the next day does not want to refund Santa Monica, California

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My account was deducted for $60.00 on 10/14/09, and I notified them on 10/15/09 that I no longer wanted their service.  They said it was an automatic renewal, and they would cance.


I received an email on 10/15/09 stating that they had disabled my service.


On 10/16/09, I called in reference to my $60.00 being refunded.  I was told that they don't refund, and I explained that was not what I was told on 10/15/09.  They stated that my service was disabled, but they keep the money.


I told them fine, that I would file a RipOff Report, and they said they were going to refund my money in 7-10 days.  It didn't take them 7-10 days to take my money, why should I have to wait, they didn't?  It remains to be seen as to whether I get my refund or not.

This report was posted on Ripoff Report on 11/16/2009 03:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-life-reunion-search/santa-monica-california-90403/my-life-reunion-search-took-money-from-my-account-for-automatic-renewal-and-the-next-d-524481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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