Report: #1447930

Complaint Review: My Perfect Resume - Internet

  • Submitted:
  • Updated:
  • Reported By: Patricia — Tucson United States
  • Author Confirmed What's this?
  • Why?
  • My Perfect Resume Internet United States

My Perfect Resume Have tried to cancel subscription since 7/31/2017....they still bill, went to bank today, now they won't email me back Internet

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I have tried to close this account since 7/31/2017, then found out in early March 2018 they had still been debiting my account.  I contacted them in March, they issued me a one time "courtesy" refund of 24.95, and said my account was closed.  6/17/2018 I looked at my bank statement and found they continued to debit my card later on in March,  April, May and June of 2018. 

Now they are telling me that they closed the account and have no records of any debits on  my account, and referred me to my bank.  I sent them a one line copy of this months June 2018 debit,  by email.  No response since.  Per the bank they can halp with only 60 days worth of unauthorized withdrawals....so I am stuck for about 150.00 they took out of my account.   

Don't deal with this company.  On another site someone said that they refunded them 3 months after billing them when they should have stopped....so why was I only offered a one month refund, when they were told 7 months before that to stop billing? 

I will not stop with this at this level, after the bank is done I will continue on to attempt to get my money back, and I will post updates, so maybe others will think twice about using them.

This report was posted on Ripoff Report on 06/18/2018 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-perfect-resume/internet/my-perfect-resume-have-tried-to-cancel-subscription-since-7312017they-still-bill-we-1447930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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