Complaint Review: My TechGurus.Inc - Internet
- My TechGurus.Inc Internet United States of America
- Phone: 1-888-258-8478
- Web:
- Category: Liars
My TechGurus.Inc Was giving this company through Dell as an authroized dealer. Did not repair my computer as promised. I paid for a service that only lasted one day then the problem returned. Internet
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I was having trouble with my internet explorer. I contacted Dell through the internet support on my computer. The My Tech Gurus came up and I was told that they were an authroized repair dealer for Dell and was shown such on the computer screen. After paying $149.99 for a one time fix and an additional $40.00 for the one year warranty, my computer was repaired. The next day (Sunday Nov 4) the problem reoccured and I could not reach My tech Gurus.
I called Dell and was told that MyTechGurus was not an authroized dealer and I had to pay again to have my computer repaired.
This company called fankstechnologies repaired the computer for $129.00. Just as they were finished I got a message to accept going on to my computer for additional repairs, I thought it was frnktechnologies but it was mytechgurus and they wanted me to fill out a form which I sterted to do untill I noticed it was a wire transfer form for Western Union.
That is when I relized that it wasent the repair people from fank.
My Tech Guru wanted my credit card number and would not relise controll of my computer. I called fank and told them what was going on and they took controll and fixed the damage that My Tech Gurus did.
I am trying to get a refund from My Tech Guru. I used my Debit card as I cannot stop payment.
This report was posted on Ripoff Report on 11/06/2012 10:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/my-techgurusinc/internet/my-techgurusinc-was-giving-this-company-through-dell-as-an-authroized-dealer-did-not-rep-965413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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