My tiara fits Holiday mart grinch took my money for Christmas presents and hasn't sent or contacted me back Wilburton Oklahoma

On November 15 I attended the Overland Park convention center holiday Mart. I ran across a fun company called my tiara fits and thought I had found the perfect Christmas presents for my family. Naturally they didn't have any of the sizes I needed and she told me it would be no problem to have those sizes shipped to my door. 

I ordered the sizes and she even split the shipping with me and told me that I would have them by the next week. By week two I had called her and send her an email with no reply Wondering if I had missed them in the mail somewhere. Week three I called her twice and emailed her twice.  Week four I finally got a reply on Facebook after I threatened to turn them in for not receiving my product.   She immediately replied and told me that they would have them shipped that day.  She did not state a reason why they hadn't shipped yet.

so now I sit here two weeks after she told me that they would be shipped no package no response no emails and no phone calls have been answered.   Now I must go out and find new Christmas presents for this week. I am utterly and completely disappointed in the lack of customer service and I will do anything I can to  let my friends and family know what a holiday bummer they have been.