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Report: #1278226

Complaint Review: MyDeli - Internet

  • Submitted:
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  • Reported By: hagtr — Appleton Wisconsin USA
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  • MyDeli Internet USA

MyDeli Charged me in euro and also never delivered merchandise ,after 9 months Phoenix, Arizona Internet

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I placed an order with them on June 1, 2015, and today is January 5, 2016.  I have still not received my order! 

Occasionally I receive an email "updating" me -- items held up in German mail strike, items released from German mail, items on boat, items coming soon, etc.    

They do not answer the phone. If you write an email to their customer service, they open a "ticket," then send you an email saying it is "medium" priority and they will look into it.  End of story.  You never hear back until you write them again, and you get the same phony email.  

To add insult to injury, they charged me in US dollars but took the amount from my credit card in Euro, costing me even more for nothing!   It has been over 9 months, and they still have my money and my merchandise -- I have nothing.

 

This report was posted on Ripoff Report on 01/05/2016 05:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mydeli/internet/mydeli-charged-me-in-euro-and-also-never-delivered-merchandise-after-9-months-phoenix-a-1278226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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