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Report: #1246767

Complaint Review: MyDriversLicenses.org - London

  • Submitted:
  • Updated:
  • Reported By: Wendy — Richland Pennsylvania USA
  • Author Not Confirmed What's this?
  • Why?
  • MyDriversLicenses.org 2/F, 6 Lloyd's Avenue London, United Kingdom

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My husband and I had moved to another city in Pennsylvania and I knew we needed to change our driver's licenses within 15 days.  After researching online through the DMV website, I learned it could be completed online so when the time came, I typed in Driver's License change of address into Google.  The very first website that came up was MyDriversLicenses.org/Pennsylvania which claimed to be able to get my address changed quickly online.  I didn't even realize it wasn't the DMV until I reached the 4th page where it asked me for my credit card information to bill me $22.00 for this change.

I knew that wasn't correct because I specifically researched that this change would be free unless there were specific exceptions.  So I called my local DMV number and I was able to complete the whole change of address on an automated phone call for no charge.

This report was posted on Ripoff Report on 08/06/2015 07:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mydriverslicensesorg/london-ec3n-3es/mydriverslicensesorg-charging-people-for-dmv-forms-and-services-london-internet-1246767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
4Author
3Consumer
0Employee/Owner

#7 Consumer Comment

Nonsense - you're bait 'n switch

AUTHOR: AnonymousFlorida - (USA)

POSTED: Monday, January 23, 2017

Total nonsense!  I clicked on an icon that read "Renew Drivers License" and after I filled out the forms I realized I purchased some ridiculous road guide you can find on the internet for free. 

You and your company is a total lie.  I wonder how long you'll be around.

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#6 Author of original report

Thank you!

AUTHOR: - ()

POSTED: Wednesday, January 20, 2016

 The company changed their set up to include a half page pop-up that states they are a private company and not affiliated with the DMV. Thank you for your integrity as a company!

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#5 Author of original report

Impersonation is a crime

AUTHOR: - ()

POSTED: Wednesday, January 20, 2016

 Just as someone impersonating an officer is a criminal offense up to a felony, so should impersonating official government websites. I will be looking into what legal process can be pursued unless the website is changed to accurately reflect your unofficial status.

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#4 Author of original report

Change your website!

AUTHOR: - ()

POSTED: Wednesday, January 20, 2016

 As the company representative clearly stated.... they are NOT affiliated with the DMV. They need to have that statement prominently displayed all over their page so consumers are not fooled by their page setup. Your company is not representing themselves with integrity otherwise. Make the changes or further damage will come to your reputation.

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#3 Consumer Comment

Your website is designed to decieve

AUTHOR: CPatrice - (USA)

POSTED: Wednesday, January 20, 2016

I don't know whether I'm more ashamed or angry that I fell for mydriverslicense.org's tactic of baiting people into think they are the DMV.  I'm computer-saavy and have never been so foolish before.  I know my state has online driver's lisense renfewals, so I Googled "driver's lisense MA" and this is one of the first websites that come up.  The MA DMV uses some "generic" websites for thier forms, so mydriverslicense.org simplly looked like more of the same.  It wasn't until my payment of $22 was cleared that I was presented with...a .pdf.  I'm furious.

This is proof that mydriverslicense.org is a scam: no one in this day and age would pay $22 for information available for free on the web. No. One.  I'm furious at the company--someone needs to do something.

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#2 Author of original report

Make Website Clearer

AUTHOR: - ()

POSTED: Thursday, September 24, 2015

 If this company wishes to not deceive the public, they need to make sure their website clearly states they are not the DMV and that they will be charging for their services up front. It feels like a scam because their process wasn't any faster than the actual DMV. I get that everyone is entitled to make money through legal means, but this company deliberately fashioned their page to impersonate the official DMV pages.

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#1 General Comment

Our Service

AUTHOR: mydriverlicenses.org - (USA)

POSTED: Thursday, September 24, 2015
Our Service.
The product offered through our site is the Road Advisor Guide™, a state and service-specific guide designed to save you time by better preparing you for DMV related activities. Our team of experts has spent 1000's of hours researching DMV services in order to provide simple to follow instructions for DMV related services. Where possible we provide and pre-fill your specific DMV forms and offer links and instructions forservices that can be performed online or require a visit to the DMV. We are not affiliated with the DMV and cannot process changes to your driver license or registration, we provide a service that is designed to save you time by better preparing you for all your DMV activities.
 
Your satisfaction is our goal. Please take a moment to reply if you have any further questions or feedback. Otherwise, have a great day!
 
Sincerely,

Customer Support Team.
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