Complaint Review: MyDriversLicenses.org - London
- MyDriversLicenses.org 2/F, 6 Lloyd's Avenue London, United Kingdom
- Phone: 1-855-202-0633
- Web: http://mydriverlicenses.org/index.h...
- Category: DMV - Department of Motor Vehicle
MyDriversLicenses.org Charging people for DMV forms and services London Internet
*Consumer Comment: Nonsense - you're bait 'n switch
*Author of original report: Thank you!
*Author of original report: Impersonation is a crime
*Author of original report: Change your website!
*Consumer Comment: Your website is designed to decieve
*Author of original report: Make Website Clearer
*General Comment: Our Service
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My husband and I had moved to another city in Pennsylvania and I knew we needed to change our driver's licenses within 15 days. After researching online through the DMV website, I learned it could be completed online so when the time came, I typed in Driver's License change of address into Google. The very first website that came up was MyDriversLicenses.org/Pennsylvania which claimed to be able to get my address changed quickly online. I didn't even realize it wasn't the DMV until I reached the 4th page where it asked me for my credit card information to bill me $22.00 for this change.
I knew that wasn't correct because I specifically researched that this change would be free unless there were specific exceptions. So I called my local DMV number and I was able to complete the whole change of address on an automated phone call for no charge.
This report was posted on Ripoff Report on 08/06/2015 07:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mydriverslicensesorg/london-ec3n-3es/mydriverslicensesorg-charging-people-for-dmv-forms-and-services-london-internet-1246767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#7 Consumer Comment
Nonsense - you're bait 'n switch
AUTHOR: AnonymousFlorida - (USA)
SUBMITTED: Monday, January 23, 2017
Total nonsense! I clicked on an icon that read "Renew Drivers License" and after I filled out the forms I realized I purchased some ridiculous road guide you can find on the internet for free.
You and your company is a total lie. I wonder how long you'll be around.

#6 Author of original report
Thank you!
AUTHOR: - ()
SUBMITTED: Wednesday, January 20, 2016
The company changed their set up to include a half page pop-up that states they are a private company and not affiliated with the DMV. Thank you for your integrity as a company!

#5 Author of original report
Impersonation is a crime
AUTHOR: - ()
SUBMITTED: Wednesday, January 20, 2016
Just as someone impersonating an officer is a criminal offense up to a felony, so should impersonating official government websites. I will be looking into what legal process can be pursued unless the website is changed to accurately reflect your unofficial status.

#4 Author of original report
Change your website!
AUTHOR: - ()
SUBMITTED: Wednesday, January 20, 2016
As the company representative clearly stated.... they are NOT affiliated with the DMV. They need to have that statement prominently displayed all over their page so consumers are not fooled by their page setup. Your company is not representing themselves with integrity otherwise. Make the changes or further damage will come to your reputation.

#3 Consumer Comment
Your website is designed to decieve
AUTHOR: CPatrice - (USA)
SUBMITTED: Wednesday, January 20, 2016
I don't know whether I'm more ashamed or angry that I fell for mydriverslicense.org's tactic of baiting people into think they are the DMV. I'm computer-saavy and have never been so foolish before. I know my state has online driver's lisense renfewals, so I Googled "driver's lisense MA" and this is one of the first websites that come up. The MA DMV uses some "generic" websites for thier forms, so mydriverslicense.org simplly looked like more of the same. It wasn't until my payment of $22 was cleared that I was presented with...a .pdf. I'm furious.
This is proof that mydriverslicense.org is a scam: no one in this day and age would pay $22 for information available for free on the web. No. One. I'm furious at the company--someone needs to do something.

#2 Author of original report
Make Website Clearer
AUTHOR: - ()
SUBMITTED: Thursday, September 24, 2015
If this company wishes to not deceive the public, they need to make sure their website clearly states they are not the DMV and that they will be charging for their services up front. It feels like a scam because their process wasn't any faster than the actual DMV. I get that everyone is entitled to make money through legal means, but this company deliberately fashioned their page to impersonate the official DMV pages.

#1 General Comment
Our Service
AUTHOR: mydriverlicenses.org - (USA)
SUBMITTED: Thursday, September 24, 2015
Your satisfaction is our goal. Please take a moment to reply if you have any further questions or feedback. Otherwise, have a great day!
Sincerely,
Customer Support Team.


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