MyEyeLab Horrible customer service orange park Florida

I went in to get new frames. I asked what kind of sales they had they told me I could get two pairs of glasses for $69. I was cool with that and had an eye exam and picked out two frames. Then they tell me at check out that my prescription is not in the range to get the deal. If they would have told me sooner I would have gone somewhere else but I already paid for an exam and couldn't afford to go somewhere else. Then they tell me a promise date of 7/29 two weeks later. They call me on 7/29 to tell me that the lab broke my glasses and I have to come in to pick out new frames because the frames I picked out were clearance and couldn't be ordered. I told the guy I was upset that I would have to wait even longer and everything that has happened so far that I just wanted to get a refund. He refused and kept telling me I had to come in to pick out frames. Then told me to call back when I calmed down and hung up on me. I have called corporate and they said it will take another 24 hours to see if the area manager can even give me a refund. I will never go back here. I am going to zennioptical.com much cheaper. Horrible customer service and very rude.