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Report: #1473597

Complaint Review: MyLife.com, Inc. - Los Angeles CA

  • Submitted:
  • Updated:
  • Reported By: Judith — North Smithfield RI United States
  • MyLife.com, Inc. 907 Westwood Blvd. #359 Los Angeles, CA United States

MyLife.com, Inc. I contacted customer service to have my account taken down. I waited 1/2 hour each time, only for their system to disconnect me. Los Angeles CA

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I came across mylife.com while searching for a newspaper article on my neighbor.  During my search, I noticed that her profile came up on mylife.com. My husband and I were listed on her profile.  We were shocked to see that we had profiles on this site that rounded up and posted our public record information.  The site also gave us a reputation score. 

When we researched the company, we saw many complaints and lawsuits have been filed. We also read that we should be able to contact customer service to take our profile down.  Unfortunately, it became clear their phone system must be set up to 1) dissuade you from staying on hold (it starts out each time telling you that you are the 20th caller with a 30 minute wait) and 2) if you wait the 30 minutes, the phone system disconnects you.

I plan on filing a complaint with government as well. 

This report was posted on Ripoff Report on 02/15/2019 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mylifecom-inc/los-angeles-ca-90024/mylifecom-inc-i-contacted-customer-service-to-have-my-account-taken-down-i-waited-1-1473597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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